LiveChat |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. Read more | maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. Organisations can deliver cloud-based omnichannel support to their customers through smart interaction routing and web-based communication metrics in a seamless manner. Moreover, integration with existing CRM and social media, adds extra advantages in this aspect. The platform also provides a host of analytics and intelligent communication tools helping users drive their business sales. Besides leveraging a complete suite of telecom capabilities, business owners also get to receive adequate support in their sales mobility, SMS campaign management, call analytics and reports. An easy configuration feature adds to the flexibility of the platform in real-time. Also, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software appears with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, it is a comprehensive solution that users can use to manage their omnichannel customer engagement. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
4 Features
|
10 Features
|
| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
Not Available
|
|
| Rating Distribution |
Not Available
|
|
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Business $78.00 $78.00 per month Enterprise Custom |
Essentials Free Lite $15.00 $19.00 per user / month Pro $25.00 $29.00 per user / month Business $35.00 $39.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 1 More
|
+ 4 More
|
| Videos |
|
+ 5 More
|
| Company Details | Located in: United Kingdom | Located in: Hong Kong, China |
| Contact Details |
+ 44 (0) 28 90767266 |
+852 3472 0992 |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
