SecondScreen vs LogMeIn Resolve (formerly GoTo Resolve) Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SecondScreen

Remote Access Software

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Resolve (formerly GoTo Resolve)

Remote Access Software

View Details

Overview

Description

SecondScreen is a Virtual Communications tool designed for remote teams to stay connected and collaborate effectively. It offers video conferencing, internal communications, and real-time data sharing, all in one platform. With seamless integration with tools like Zoom and BlueJeans, SecondScreen enhances teamwork by enabling virtual meetings, brainstorming sessions, chats, and announcements in real-time. What makes SecondScreen unique is its ability to function on a separate device, keeping communication visible without disrupting work on primary screens. This ensures employees remain focused while staying connected. Whether the team is fully remote, hybrid, or in-office, SecondScreen fosters stronger communication and collaboration to maintain a connected company culture. Teams can easily meet, share ideas, and stay organized without missing a beat. If users are looking to streamline communication and improve teamwork, SecondScreen is the ultimate messaging and collaboration hub built to fit the needs of modern workplaces.. Read more

Resolve simplifies IT management with a user-friendly Unified Endpoint Management (UEM) platform, giving IT and MSP teams the tools to manage all devices—Windows, Mac, and Android—through a single, centralized console. Proactively handle patch management, alert notifications, antivirus protection, and remote execution, even for offline devices. Resolve ensures company data stays secure with endpoint compliance and real-time device monitoring, while streamlining asset tracking to provide insights into inventory, license compliance, and usage for smarter decisions. Beyond device management, Resolve optimizes IT workflows with built-in helpdesk tools, a knowledge base, and AI-powered insights to detect and resolve issues proactively. Tackle tickets with ease and eliminate inefficiencies to boost productivity. Whether scaling a startup or managing an enterprise, Resolve offers secure, efficient, and flexible IT management, so users can focus on growing your business while leaving the tech complexities to us. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $23.0.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

60%
Momentum

64%
Popularity

63%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

88%
Momentum

66%
Popularity

65%

Features

Total Features	6 Features	9 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 2 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 4 More - Show Less
Unique Features	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Sentiments	Not Available	User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup
Review Summary	Not Available	Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $23.0.
Pricing Plans Monthly Plans Annual Plans	Standard Custom PRO Custom Ultimate Custom	Remote Access $23.00 $23.00 per month Remote Support Plus $44.00 $44.00 per month Standard Endpoint Management $57.00 $57.00 per month Premium Endpoint Management $63.00 $63.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Remo Virtual Office ScreenMeet 4.6 10 ratings SecondScreen Vs ScreenMeet VNC Connect 4.3 774 ratings SecondScreen Vs VNC Connect 3CX 4.6 685 ratings Sygma Connect SecondScreen Vs Sygma Connect	Splashtop Remote Support 4.6 482 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs Splashtop Remote Support RescueAssist 4.5 381 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs RescueAssist GoToMyPC 4.5 230 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs GoToMyPC AnyDesk 4 2,277 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs AnyDesk Splashtop Business Access 4.9 663 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs Splashtop Business Access
	View All SecondScreen Alternatives	View All LogMeIn Resolve (formerly GoTo Resolve) Alternatives