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ISL Online

Remote Desktop Software

4.8 326 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Remote Access Software

4.5 381 user ratings

View Details

Overview

Description ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. Users can transfer files easily. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. Session recording and session transfer features add to its utility value. You can remotely control systems and access data while on the go. It ensures high-speed screen sharing. ISL Online has servers across the world so service flow is always undisturbed. It comes with a webinar portal. Read more RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $0.25.
  • Free Trial Available
  • Starts at $55.00.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    86%
  • Momentum
    66%
  • Popularity
    81%
SaaSworthy Awards # 1 Most Worthy # 3 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.8/5 326 user ratings
4.5/5 381 user ratings
Rating Distribution
  • Excellent

    77.3%
  • Very Good

    21.5%
  • Average

    1.2%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    58%
  • Very Good

    36.2%
  • Average

    5%
  • Poor

    0.3%
  • Terrible

    0.5%
User Sentiments
    Not Available

    User Friendly Interface, Fast Remote Connections, Seamless Screen Sharing, Reliable Remote Access

    Unreliable Software, Occasional Connection Issues, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

Review Summary
Not Available

Users appreciate the remote access, screen sharing, and remote control capabilities of the software, which enable efficient troubleshooting and support. It is praised for its user-friendly interface, ease of setup, and compatibility with various devices and operating systems. However, some users have reported occasional connectivity issues, slow response times, and difficulty navigating the software's interface. Additionally, there is feedback suggesting that the pricing could be more flexible to accommodate different business needs.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $0.25.
  • Free Trial Available
  • Starts at $55.00.
Pricing Plans
Monthly Plans Annual Plans

Pay Per Use $0.25 $0.25 per Minute

Standard $34.90 $34.90 per user / month

Premium $54.90 $54.90 per month

Enterprise $99.90 $99.90 per month

Self-Hosted (Server License) $44.90 $44.90

Enterprise (Server License) $99.90 $99.90 per month

RescueAssist $55.00 $69.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots ISL Online : Login screenshot
+ 5 More
RescueAssist : Connections screenshot
+ 2 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail

Vendor information

Company Details Located in: Ljubljana, Slovenia Founded in: 2001 Located in: Boston, MA
Contact Details

+386 1 2447760

https://www.islonline.com/

1 855 263 2838

https://get.gotoassist.com/

Social Media Handles

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