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ISL Online

Remote Desktop Software

4.8 326 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Resolve (formerly GoTo Resolve) logo
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Overview

Description ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. Users can transfer files easily. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. Session recording and session transfer features add to its utility value. You can remotely control systems and access data while on the go. It ensures high-speed screen sharing. ISL Online has servers across the world so service flow is always undisturbed. It comes with a webinar portal. Read more Resolve simplifies IT management with a user-friendly Unified Endpoint Management (UEM) platform, giving IT and MSP teams the tools to manage all devices—Windows, Mac, and Android—through a single, centralized console. Proactively handle patch management, alert notifications, antivirus protection, and remote execution, even for offline devices. Resolve ensures company data stays secure with endpoint compliance and real-time device monitoring, while streamlining asset tracking to provide insights into inventory, license compliance, and usage for smarter decisions. Beyond device management, Resolve optimizes IT workflows with built-in helpdesk tools, a knowledge base, and AI-powered insights to detect and resolve issues proactively. Tackle tickets with ease and eliminate inefficiencies to boost productivity. Whether scaling a startup or managing an enterprise, Resolve offers secure, efficient, and flexible IT management, so users can focus on growing your business while leaving the tech complexities to us. Read more
Pricing Options
  • Free Trial Available
  • Starts at $0.25.
  • Free Trial Available
  • Starts at $23.0.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    66%
  • Popularity
    65%
SaaSworthy Awards # 1 Most Worthy # 3 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 326 user ratings
Not Available
Rating Distribution
  • Excellent

    77.3%
  • Very Good

    21.5%
  • Average

    1.2%
  • Poor

    0%
  • Terrible

    0%
Not Available
User Sentiments
    Not Available

    User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features

    Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup

Review Summary
Not Available

Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $0.25.
  • Free Trial Available
  • Starts at $23.0.
Pricing Plans
Monthly Plans Annual Plans

Pay Per Use $0.25 $0.25 per Minute

Standard $34.90 $34.90 per user / month

Premium $54.90 $54.90 per month

Enterprise $99.90 $99.90 per month

Self-Hosted (Server License) $44.90 $44.90

Enterprise (Server License) $99.90 $99.90 per month

Remote Access $23.00 $23.00 per month

Remote Support Plus $44.00 $44.00 per month

Standard Endpoint Management $57.00 $57.00 per month

Premium Endpoint Management $63.00 $63.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots ISL Online : Login screenshot
+ 5 More
Not Available
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Ljubljana, Slovenia Founded in: 2001 Located in: Boston, Massachusetts
Contact Details

+386 1 2447760

https://www.islonline.com/

1 855 263 2838

https://www.logmein.com/products/resolve

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