Syncro |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | Gorelo, as a software, aids in the simplification of IT processes and encourages the team to work more effectively. The software offers contemporary ticketing with customised ticket displays, motion detection, mentions, and other features ensures that IT processes run smoothly. It also collaborates with coworkers and monitors the staff operations through status updates. This allows for simple functioning with minimal effort. This programme contains everything needed for IT operations, from asset and device administration to contractual agreements and invoices. For auditing purposes, users must first create tickets. The ticket is subsequently added to the ticket list, which includes all of the pertinent information such as server difficulties, technological environment, resolution requests, duration, work progress, and so on. Users can also establish a contract and record the essential contract information in the software. They can also develop an asset and list all of their assets on a single platform. In addition, enter all necessary information into the software for ease of reference. Read more | Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
15 Features
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17 Features
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17 Features
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| Common Features for All |
Access Control
Alerts (Notifications)
Compliance Tracking
Device Discovery
IT Asset Management
Mobile Device Management (MDM)
Multi-tenant Architecture
Patch Management
Remote Management
Remote Monitoring
Remote Scripting
Reporting (Analytics)
Security Management
Self Service Portal
Single Sign-On (SSO)
Ticket Management
Workflow Automation
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Access Control
Alerts (Notifications)
Compliance Tracking
Device Discovery
IT Asset Management
Mobile Device Management (MDM)
Multi-tenant Architecture
Patch Management
Remote Management
Remote Monitoring
Remote Scripting
Reporting (Analytics)
Security Management
Self Service Portal
Single Sign-On (SSO)
Ticket Management
Workflow Automation
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Access Control
Alerts (Notifications)
Compliance Tracking
Device Discovery
IT Asset Management
Mobile Device Management (MDM)
Multi-tenant Architecture
Patch Management
Remote Management
Remote Monitoring
Remote Scripting
Reporting (Analytics)
Security Management
Self Service Portal
Single Sign-On (SSO)
Ticket Management
Workflow Automation
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| User Sentiments |
Not Available
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Affordable Pricing, Ease of Use, Comprehensive Feature Set, Extensive Integrations Slow Remote Connection Initialization, Limited Mobile App Functionality, Inconsistent User Interface, Weak Reporting |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Not Available
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Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Gorelo $129.00 $129.00 per user / month |
Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom |
NinjaOne Custom |
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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| Videos | Not Available |
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| Company Details | Located in: Seattle, WA - 98133 | Located in: Tel Aviv, Israel Founded in: 2014 | Located in: Austin, TX |
| Contact Details |
+1 425-679-9243 |
Not available |
+1 888 542-8339 |
| Social Media Handles |
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