Zoom Contact Center Pricing: Cost and Pricing plans

Zoom Contact Center Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Essentials $69.00 $69.00 per user / month

$ 69.00 per month per agent

Features

AI Companion for Contact Centerai-companion
Flow Editor + IVR
Real-Time Transcription
Remote Control
Agent CTI IntegrationCRM, ZEN, NOW, MSFT
Surveys / VoC
Data PrivacyPII Redaction & Customer Managed Key
Voice, Video, Chat, and SMS*Inbound channels

Premium $99.00 $99.00 per user / month

$ 99.00 per month per agent

Features

Includes Essentials plan, plus
Email Digital channels
Social Digital channels
Outbound Dialers Progressive, Preview

Elite $149.00 $149.00 per user / month

$ 149.00 per month per agent

Features

Includes Premium plan, plus
AI Expert Assist ai-companion
Quality Management ai-companion
Workforce Management ai-companion

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/09/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zoom Contact Center FAQs

How much does Zoom Contact Center cost?

The pricing for Zoom Contact Center starts at $69.0 per user per month. Zoom Contact Center has 3 different plans:

Essentials at $69.00 per user per month.
Premium at $99.00 per user per month.
Elite at $149.00 per user per month.

Learn more about Zoom Contact Center pricing.

Does Zoom Contact Center offer a free plan?

No, Zoom Contact Center does not offer a free plan.

Learn more about Zoom Contact Center pricing.

Compare Zoom Contact Center Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Zoom Contact Center	69	per month	per user		Zoom Contact Center Pricing
VCC Live	50	per month	-	-	VCC Live Pricing
Vonage Contact Center	-	-	-	-	Vonage Contact Center Pricing
RingCentral Contact Center	65	per month	per user	-	RingCentral Contact Center Pricing
CxEngage	-	-	-	-	CxEngage Pricing
Teloz	2.99	per month	per user	+	Teloz Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
Dialpad Contact Center	75	per month	per user	+	Dialpad Contact Center Pricing
ipSCAPE	-	-	-	-	ipSCAPE Pricing
UJET	-	-	-	-	UJET Pricing