YCloud

About YCloud

YCloud Chatbot offers a robust solution for businesses looking to market, sell, and support via WhatsApp. By leveraging WhatsApp's rich features such as text, images, videos, audio, links, PDFs, lists, and location YCloud delivers compelling conversations that captivate audiences. The platform's CRM integration ensures seamless one-on-one customer communication, enhancing lead generation and sales conversions. With an impressive 75% read rate and a 15% click rate, WhatsApp messages sent through YCloud drive significant engagement. Furthermore, YCloud's chatbots and service teams can easily manage customer inquiries, sending real-time notifications like order confirmations and delivery updates. Designed with developers in mind, YCloud supports popular coding languages for quick integration, allowing businesses to swiftly send and receive messages. The platform's API connectivity also enables integration with other applications, such as Zapier, for a centralized workflow. YCloud is an indispensable tool for any business aiming to boost conversion rates, engage customers more effectively, and streamline their operations.

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Pricing

Free Trial Not Available
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

68%
Popularity

71%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

YCloud Features

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CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%

Unique Features

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

YCloud Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

YCloud Others

SMS: $0.04032
Authentication: 0.00140
Authentication-International: 0.02800
Marketing: 0.00990
Utility: 0.00140
Service: 0.00400
Voice: 0.02218
Email: 0.001

Features

Promotional Messaging
Conversational Sales
Conversational Support
Transactional Notifications

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Disclaimer: The pricing details were last updated on 09/08/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about YCloud Pricing