SP Customer Service is a business customer service template for Digital Workplace. The software offers tools to track and manage support issues with Helpdesk system. Collaborate with teams to drive customer self-service with knowledge base and manage products, and services throughout life cycle. Measure success with Power BI Dashboards.
Read morePricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Workflow Management
Helps in managing and ensuring smooth flow of the tasks assigned to a team or organizationTicket Management
Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolvedSelf Service Portal
Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functionsCustomer Portal
Provides a client the access to various company information such as ordering history, customer account information, past invoices, etc.Product Catalog
Lets your sales representatives, as well as customers, view details and prices of each product.Knowledge Base
Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.Free Trial
Not available
Pricing Plans
SP Customer Service Custom
Features
Disclaimer: The pricing details were last updated on 12/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about SP Customer Service Pricing
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Service Portal Sc...
Customer Service ...
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What is SP Customer Service used for?
Learn more about SP Customer Service features.
Does SP Customer Service provide API?
No, SP Customer Service does not provide API.
Vendor Details
Penn Valley, CaliforniaContact Details
+1 916-245-1999
https://www.spmarketplace.com/sharepoint-customer-service-template.html
Social Media Handles
Not available
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