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About SP Customer Service

SP Customer Service is a business customer service template for Digital Workplace. The software offers tools to track and manage support issues with Helpdesk system. Collaborate with teams to drive customer self-service with knowledge base and manage products, and services throughout life cycle. Measure success with Power BI Dashboards.

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Screenshots & Videos

Service Portal Screenshot
Customer Service screenshot
screenshot

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

SP Customer Service Features

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Customer Portal

Provides a client the access to various company information such as ordering history, customer account information, past invoices, etc.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.
SP Customer Service Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 12/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SP Customer Service Pricing

SP Customer Service Alternatives

View All SP Customer Service Alternatives

SP Customer Service Reviews

User Rating

4.7/5 (Based on 3 Ratings)

Rating Distribution

  • Excellent

    66.7%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use SP Customer Service?

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SP Customer Service Screenshots

SP Customer Service FAQs

What is SP Customer Service used for?

SP Customer Service offers the following functionalities:

  • Workflow Management
  • Ticket Management
  • Self Service Portal
  • Customer Portal
  • Product Catalog
  • Knowledge Base

Learn more about SP Customer Service features.

Does SP Customer Service provide API?

No, SP Customer Service does not provide API.

SP Customer Service Contact

Vendor Details

Penn Valley, California

Social Media Handles

Not available

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