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SP Customer Service Reviews

User Rating

4.7/5 (Based on 3 Ratings)

Rating Distribution

  • Excellent

    66.7%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use SP Customer Service?

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Reviews
VM

Verified User in Online Media

February 13, 2022 Source: G2.com
Slack
What do you like best about SP Customer Service?
It is an excellent option to build a platform for creating a collaborative work environment. The platform makes easier to give support and handle challenges / issues at the same time.
What do you dislike about SP Customer Service?
Lack of some integrations could make it even more powerful.
What problems is SP Customer Service solving and how is that benefiting you?
To improve the company processes and workflow to deliver results more efficiently.
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AN

ANELISA N

December 8, 2021 Source: G2.com
Straight-forward
What do you like best about SP Customer Service?
I like that it is very user-friendly and easy to use. I love the feature that tracks and manages support issues.
What do you dislike about SP Customer Service?
Sometimes it takes forever to load. There is nothing missing
What problems is SP Customer Service solving and how is that benefiting you?
Whenever customers are missing some refunds, we can check this, and it does not take several steps to resolve the issue.
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VC

Verified User in Mental Health Care

October 6, 2021 Source: G2.com
They have helped keep our customers in the know with our initiatives Great tool for staying in touch with your clients
What do you like best about SP Customer Service?
They are perfect for a growing mid size company to begin actively managing their customers.
What do you dislike about SP Customer Service?
There are fears that it may not scale as our book of business is growing rapidly and seems like they are having trouble keeping up with our changes
What problems is SP Customer Service solving and how is that benefiting you?
Communication is the biggest problem we are solving with them.
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