PatientTrak

About PatientTrak

PatientTrak is an advanced patient flow and communication platform designed to enhance the overall patient experience while optimizing operational efficiency in healthcare organizations. Utilizing HIPAA-compliant text messaging, PatientTrak engages patients and keeps their families informed with real-time status updates, appointment reminders, and surveys. By implementing innovative solutions such as mobile alerts, QR code systems, kiosks, and arrival queuing, the platform significantly reduces wait times—the primary driver of patient satisfaction—while providing staff with clear insights into workflow and patient status. In addition, PatientTrak features robust reputation management tools that gather real-time satisfaction data and employ AI sentiment analysis to enhance online reviews and effectively manage digital presence. The platform's seamless integration with EHR systems allows it to be tailored to practices of all sizes, from individual provider offices to expansive hospital networks, ultimately promoting improved patient engagement and satisfaction.

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Pricing

Free Trial Not Available
Starts at $395.0.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

60%
Momentum

62%
Popularity

70%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

NA

Modes of Support

Online

PatientTrak Features

Show Feature Explanation

Show Missing Features

Reputation Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Social Media Metrics

Users can measure and improve social media marketing performance

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

PatientTrak Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

PatientTrak $395.00 $395.00 per month

Ranging from $395.00 Per Month to $995.00 Per Month

Based Upon the Number of Physicians and Locations, the Pricing Plan Varies

Features

Improve Patient Experience
Optimize Patient Flow
Drive Patient Satisfaction
HIPAA Compliant Text Messaging
Patient Management
Reputation Management
Texting Engagement
Surveys & Reviews

Disclaimer: The pricing details were last updated on 06/06/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about PatientTrak Pricing