Odoo CRM

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About Odoo CRM

Odoo CRM is an advanced CRM software that helps businesses with their sales opportunity enhancement and organisational efficiency management. Insights provided by the same help companies make smarter decisions in real-time, allowing users to create custom dashboards of their own and get access to quick information at a glance. Apart from that, detailed reports and flow charts are also available with the platform facilitating deeper data insights and real-time sharing protocols with fellow team members. Odoo CRM allows businesses to schedule activities based on sales scripts, inclusive of meetings, calls, quotations and mailing. Moreover, they can also gather required information about mail received, website, pages viewed, etc. For supervisors, a real-time overview of integrated performances, scheduled activities and team-based actions are of great help. At last, companies can also depend on the same to find out how they have performed as compared to pre-scheduled monthly targets.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

76%
Momentum

72%
Popularity

68%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Odoo CRM Awards

# 18 Fastest Growing Software CRM Software
Q1 2023

Odoo CRM Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Unique Features

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Odoo CRM Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Odoo CRM Free

Features

Enable Automation
AI Lead Scoring
Reduce Manual Entry
Manage Leads
Modern User Interface
Mobile
Inbound Leads
No More Encoding
Leads Nurturing
Predictive Lead Scoring
GeoIP
Live Chat
URL Trackers
Lead Mining
Lead Enrichment
Activities and Calls Management
Pipeline Management
Customize Stages
Schedule Meetings
360° Visibility
Log Calls
Address Book
Customer Preferences
Emails Templates
Email Gateways
VoIP
Custom Alerts
Opportunities Analysis
Cohort Analysis
Leads Analysis
CRM Dashboard

Disclaimer: The pricing details were last updated on 21/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Odoo CRM Pricing

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Odoo CRM Reviews

User Rating

4.3/5 (Based on 121 Ratings)

Rating Distribution

Excellent
57.9%
Very Good
25.6%
Average
9.9%
Poor
4.1%
Terrible
2.5%

User Sentiments

Ease of use, Customizable Modules, Extensive Integrations, Sales Management Capabilities

Outdated User Interface, Occasional Performance Issues, Complex Configuration, Inadequate Customer Support

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Review Summary

User reviews of Odoo CRM highlight its ease of use and customizability, particularly for managing customer data, sales pipelines, and inventory. Users appreciate the integrated platform, which connects CRM functionalities with accounting, marketing, and other modules. While Odoo CRM is lauded for its flexibility and cost-effectiveness, some users mention challenges with data importing, limited reporting options, and a somewhat outdated user interface.