Nextiva Pricing: Cost and Pricing plans

Nextiva Pricing

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Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $27 per month.
Nextiva pricing starts at $18.95/month, which is 30% lower than similar services.
36% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 6% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Essential (Business communication) $18.95 $25.95 per user / month

Features

Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax

Professional (Business Communication) $22.95 $30.95 per user / month

Features

Everything in Essenti al, plus:
Unlimited conference calls, 40 participants
Unlimited video conferencing
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations

Enterprise (Business Communication) $32.95 $40.95 per user / month

Features

Everything in Professional, plus:
Unlimited participants on voice & video conferencing
Call recording
Unlimited video conference recording
Voicemail transcription
Microsoft Teams/Custom Integrations
Single Sign On

Core (Contact Centre) Custom

Features

Blended inbound/outbound
Agent desktop plus
Geo redundancy
Call recording
Nextiva Business Phone Service integration

Premium (Contact Centre) Custom

Features

EVERYTHING IN CORE, PLUS:
Chat
Email
SMS
Essential quality management (QM)

Optimum (Contact Centre) Custom

Features

EVERYTHING IN PREMIUM, PLUS:
Enterprise quality management (QM)
Proactive notification
Enterprise workforce management (WFM)

Ultimate (Contact Centre) Custom

Features

EVERYTHING IN OPTIMUM, PLUS:
Interactions analytics
Graphical no-code workflows
Entire workflow automation suite

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/07/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Nextiva FAQs

How much does Nextiva cost?

The pricing for Nextiva starts at $18.95 per user per month. Nextiva has 3 different plans:

Essential (Business communication) at $18.95 per user per month.
Professional (Business Communication) at $22.95 per user per month.
Enterprise (Business Communication) at $32.95 per user per month.

Nextiva also offers a custom plan based on the customer's request.

Learn more about Nextiva pricing.

Does Nextiva offer a free plan?

No, Nextiva does not offer a free plan.

Learn more about Nextiva pricing.

Compare Nextiva Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Nextiva	18.95	per month	per user		Nextiva Pricing
Vonage Contact Center	-	-	-	-	Vonage Contact Center Pricing
RingCentral Contact Center	65	per month	per user	-	RingCentral Contact Center Pricing
Zoom Contact Center	69	per month	per user	-	Zoom Contact Center Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
Dialpad Contact Center	75	per month	per user	+	Dialpad Contact Center Pricing
SAP Customer Experience	-	-	-	-	SAP Customer Experience Pricing
uContact	40	per month	per user	-	uContact Pricing
OmniOMS Customer Communication Management Suite	-	-	-	-	OmniOMS Customer Communication Management Suite Pricing
RingCentral Engage Digital	-	-	-	-	RingCentral Engage Digital Pricing

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Nextiva Features

Show Feature Explanation

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Nextiva Pricing

Pricing Insights for Call Center Software

Nextiva FAQs

Compare Nextiva Pricing Against Competitors

Free Software Alternatives to Nextiva

Nextiva Alternatives

Nextiva Features

Call Center Features

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