Formilla.com

About Formilla.com

Formilla.com is a platform for Effective Communication for sales, marketing, and support. Segment customers and Generate leads via Live Chat. The software provides Customize Colors and Themes and supports Multiple Languages. Receive alerts, and real-time monitoring to capture leads and analyze the performance of your team.

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Pricing

Free Trial Available
Starts at $23.99.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

71%
Momentum

63%
Popularity

78%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Formilla.com Awards

# 20 Fastest Growing Software Live Chat Software
Q3 2021

Formilla.com Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Formilla.com Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

MONTHLY YEARLY

Premium $23.99 $29.99 per month

$15 Per Month billed per 2 years

Features

2 Chat Agents
Unlimited Live Chats
Custom Bots
A.I. Chat Bots
Desktop & Mobile Apps
3rd Party Integrations
Canned Messages
Banned Visitors

Professional $39.99 $49.99 per month

$25.00 Per Month billed per 2 years

Features

2 Chat Agents
Unlimited Live Chats
Custom Bots
A.I. Chat Bots
Desktop & Mobile Apps
Real-time Visitor Monitoring
File Sharing
Install on Multiple Websites
Formilla Branding Removal

Growth $55.99 $69.99 per month

$35.00 Per Month billed per 2 year

Features

2 Chat Agents
Unlimited Live Chats
Custom Bots
A.I. Chat Bots
Desktop & Mobile Apps
Real-time Visitor Monitoring
Unlimited In-App Messages
Unlimited Email Messages
Formilla Branding Removal

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Disclaimer: The pricing details were last updated on 09/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Formilla.com Pricing