Dextr.Cloud Pricing: Cost and Pricing plans

Dextr.Cloud Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Insights for Call Center Software

The Average Cost of a basic Call Center Software plan is $27 per month.
38% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 6% offer a Freemium Model Allows users to access basic features at no cost..

Pricing Plans

Dextr.Cloud Custom

The software offers a metered model of:

360 agent minute shift
5 day work week
4.1 week month
50 week year
which is about $2.50 a day.

Features

Customizable branding and login URL
Fine-grained feature access via roles and permissions
SAML support
Team status display
Agent to Agent Voice and Chat Collaboration
Supervisor Monitoring and Coaching
Omni-channel Email, SMS/MMS enables text and pics to the next available agent
Ability to set holiday schedules and “ad hoc” closings with new close prompt (think team meeting)
Enhance activity reporting with click to return call
Directory system (replaces quick connects and enables easy transfer of phone calls in and out of your call center)
Alert Supervisor that assistance is needed with help button
Queue monitor – Including live-look @ calls in queue, max waiting time
Search and play recordings (Own recordings and others)
Search and Review Chat Transcripts
Supervisor login/logout (change agent state), silent monitor and coach!
Push targeted announcements to groups and/or agents for alerts and other notices
Choose output device notifications and customized ringtones
Set “Forced Release” to follow Wrap Up Behavior
Light CRM Notations – history of all previous integrations and notes based on Caller ID

Additional telephony (SMS)

Phone numbers for SMS/MMS at $2 per number per month
Text messages at .015 per message in/out

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 04/02/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Dextr.Cloud FAQs

How much does Dextr.Cloud cost?

Dextr.Cloud provides a custom pricing for their software.

Learn more about Dextr.Cloud pricing.

Does Dextr.Cloud offer a free plan?

No, Dextr.Cloud does not offer a free plan.

Learn more about Dextr.Cloud pricing.

Compare Dextr.Cloud Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Dextr.Cloud	-	-	-		Dextr.Cloud Pricing
Call Center Studio	-	-	-	+	Call Center Studio Pricing
XCALLY	-	-	-	-	XCALLY Pricing
Zendesk Talk	9	per month	per user	+	Zendesk Talk Pricing
Dialpad Contact Center	75	per month	per user	+	Dialpad Contact Center Pricing
HoduCC	-	-	-	+	HoduCC Pricing
uContact	40	per month	per user	-	uContact Pricing
DialedIn	49	per month	-	+	DialedIn Pricing
Zoom Contact Center	69	per month	per user	-	Zoom Contact Center Pricing
RingCentral Contact Center	65	per month	per user	-	RingCentral Contact Center Pricing

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Dextr.Cloud Features

Show Feature Explanation

Show Missing Features

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers