Chatnox

About Chatnox

Chatnox is a Live Chat Software Solution used to engage and track your visitors. Proactive Live Chat and Customizable Chat Widgets colors available to suit your website and brand. Route your chats to relevant departments and Offline Messaging is available. The software supports Mobile Android and iOS.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $9.99. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

67%
Momentum

60%
Popularity

74%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

Medium Business
Small Business

API Support

NA

Modes of Support

Online

Chatnox Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Chatnox Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Startup Free

Features

2 Operators
20 Chats per Month
99.95 percent Uptime Guarantee
Full Featured Web Chat Panel
Concurrent Chat Limit
Customizable Pre-Chat Survey Forms
Operator Rating
Access to Chat Transcripts
Chat Transcript Back-up : 3 Months
Offline Messages to Email
Tag Chats
Canned Messages : 5 Messages
Group Limit : 1 user group
Full featured Web Chat Panel
Trigger Limit : 1 Chat Trigger
Trigger Messages by Time Delay, Page Name, Country, Referral Path
View Visitor Location, Location on a Map, System Information, Referral Path
Pre-defined Widget Color Theme Gallery
Customize Chat Window Forms and Button
Chat Bar Customization
Attention Grabbers
Custom Live Chat Status Image Linking
Twitter Integration (Display tweets)
Link to Facebook Page
Daily Chat Count Summary

Standard $9.99 $9.99 per month

Starts from $9.99 per Month billed Annually

Features

2 Operators
Includes features of Startup plan, plus
Unlimited Chats
IM Integration (Take Chats on Mobile)
Concurrent Chat Limit : 10 Chats
Chat Transcript Back-up : 6 Months
Canned Messages : Unlimited Canned Messages
Transfer Chat between Operators
Group Limir : 5 user groups
Trigger Limit : 3 Chat Triggers
Real-time Visitors Tracking (See Who's Online)
Color Chat Widget with Custom Color Codes
Chat Distribution by Invitation Type
Chat Distribution by Groups and Department
Chat Distribution by Operators

Premium $19.99 $19.99 per month

Starts from $19.99 per Month billed Annually

Features

2 Operators
Includes features of Standard plan, plus
Concurrent Chat Limit : 100 Chats
Chat Transcript Back-up : 24 Months
Use on Multiple Domains
Unlimited Group Limit
Trigger Limit : Unlimited Chat Triggers
Send Chat Invitation to Live Visitors
Remove Branding
Chat Rating Summary
Chat Distribution by Time (Analyze Peak Times)
Operator Login/Logout (Coming Soon)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Chatnox Pricing