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About CBS-CRM

The data management module in CBS-CRM offers unparalleled flexibility through user-defined fields tailored to different customer types. By leveraging this capability, businesses can achieve high revenue through targeted sales calls while tracking comprehensive sales activity statistics. The platform also supports robust email marketing campaigns with the ability to create and maintain master lists for single email, single drip, and bulk drip campaigns. Additionally, CBS-CRM empowers businesses with comprehensive API integration services, enabling seamless connectivity between disparate systems to streamline processes and unlock the full potential of organizational data. Customization options ensure the CRM solution aligns perfectly with specific business processes and objectives. Furthermore, single-tenant setups provide enhanced performance and scalability, as resources are dedicated solely to one client. This combination of features makes CBS-CRM a powerful tool for any organization aiming to optimize its customer relationship management and drive business growth.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

CBS-CRM Features

CRM Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%

Unique Features

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Standard Features

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.
CBS-CRM Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 15/07/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CBS-CRM Pricing

CBS-CRM Alternatives

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CBS-CRM Reviews

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Videos on CBS-CRM

CBS-CRM FAQs

What is CBS-CRM used for?

CBS-CRM is CRM Software. CBS-CRM offers the following functionalities:

  • Omnichannel Customer Engagement
  • Customer Segmentation
  • Customization
  • Reporting (Analytics)
  • Order Management
  • Collaboration Tools
  • Lead Management
  • List Management
  • Customer Support
  • Marketing Automation
  • Lead Scoring
  • Call Logging

Learn more about CBS-CRM features.

What are the top alternatives for CBS-CRM?

Does CBS-CRM provide API?

No, CBS-CRM does not provide API.

CBS-CRM Contact

Vendor Details

Not available

Contact Details

Not available

https://www.cbssys.com/

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