SmartBots Alternatives: Top 10 Bot Platforms Software in 2025

ManyChat is a comprehensive messaging bot creation platform that helps companies in generating messaging bots for Instagram direct messages, Facebook Messenger and SMS. The platform enables users to create two-way chatbots to communicate with customers in real-time and grow brand value. ManyChat comes with a simple drag and drop interface that does not require any coding knowledge for building messaging bots. These chatbots help users to generate qualified leads, increase product sales, deliver instant support and increase customer engagement rates simultaneously. Apart from chatting with customers, chatbots can also be used to deliver newsletters, coupons, booking confirmations, promotions and other relevant data through SMS or email. Moreover, ManyChat facilitates real-time integration with external platforms, such as Shopify, MailChimp, Klaviyo, Google Sheets, Zapier, Hubspot, helping out users to generate personalised bots. Companies can either use pre-existing templates for bot creation or make out something useful from scratch as per requirements.

Bot Libre is an open-source chatbot and an AI-powered platform for the metaverse. Firstly, it is extremely easy to customise a bot on Bot Libre. An extensive library of bot templates and forking through existing bots makes this entire process a lot easier. Security is always a major aspect to be taken care of and these bots ensure that every bit of information is private and restricted. The access control is hidden as well. Secondly, chatting with a Bot Libre chatbot is nothing less than real human interaction for it can be programmed with real emotions. The chat process is specifically simple with single clicks, buttons and commands. Further, preloaded avatars and voices can be assigned while personalising a bot. These avatars are all animated and thus, allow the bot to express itself. Bot Libre enables bot creation for Facebook, Twitter, Skype, Telegram, WeChat and several other social media platforms. NLP or Natural Language Processing is a common feature of all Bot Libre chatbots that allows them to respond quickly and efficiently. The conversations can be monitored, analysed and corrected for filtering responses conveniently.

Botium is a tool designed to test and keep an organization's chatbot up and running. Users can make use of the BotiumScript and decide a flow of events as well as intervals of testing. Users can get timely reports of success, failures as well as detailed reasoning of all failures. Botium is compatible with more than 30 chat-bot languages, including famous ones like Amazon Alexa and Google Dialogflow. Botium can easily simulate a complete human behavior in terms of texting, talking, and clicking on various options available on the company’s chat-bot. The tool is programmed to simulate human errors like typographical and omission errors to get detailed feedback. Botium has a universal integration layer and a GraphQL API, which helps it fit into any environment. The tool enables companies to test their chat-bots and challenge them to give their clients a satisfactory user experience. The tool follows Bring-Your-Own-Storage and Bring-Your-Own-Philosophy, which means the user can select their storage providers like Google Drive, Git Repositories, protected folders, and such.

Userbot software is a simple chatbot used to automate conversations between companies and people. The software uses a natural language learning to manage and resolve conversations. Train data for your AI to respond to any question from any one of your end users. Automate workflows with a simple copy and paste line command. Marketers, Small and Medium companies make use of the software.

Botmother is a powerful no-code platform for building production-ready chatbots for businesses without the need of any programming experience. It enables you to create a bot scenario, then choose and link the required components in the visual editor. With Botmother, you can tag your users to group them together and deliver them only relevant stuff. You can make numbers-based judgments and the statistics area gives you vital data about your users. You can see where users are losing interest and enhance the bot. Using connected services, you can improve the functionality of your bot and receive information from the user and transmit it to your CRM right away, send an SMS notice, and build up the automation you want. With Botmother, tags can be used to segment audiences, mails can be sent, events can be used to construct new scenarios, variables can be used to link the bot to other applications through specific services-connectors or API queries, and so on. Once the bot logic is written, it will function on all platforms, including WhatsApp, Telegram, Instagram, Facebook, and Viber.

Enterprise Bot is a conversational AI solution for enterprises, trusted by top-notch international brands like AfterPay, LNER, Generali, SW/CA and more. An omnichannel engagement facility made available by the same helps businesses deliver consistent CX across every touchpoint. Users can also depend on the same to proceed with end to end customer service automation and get their contact centre costs eliminated by 50% or even more. AI-powered assistants made available by Enterprise Bot amplifies sales, offers relevant business insights and enhance brand loyalty among customers in real-time. Customers can ask for assistance over any communication channel of their choice including, Telegram, Facebook Messenger, Slack, SMS, Live Chat, Whatsapp, Google’s Businesses Messages and more. Further, Enterprise Bot is multilingual by nature, available in international languages like French, German, Italian, Portuguese and Dutch other than English. Communications streamlined through the particular are encrypted under a 256-bit encryption structure while at transit or at rest. Industry-specific datasets, sentiment analysis and agent handover, detailed dashboards, accessibility and seamless integration makes Enterprise Bot stand out from the rest.

Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically.

Morph.ai is a platform build on top of WhatsApp Business API. Morph.ai enables businesses to have meaningful conversations with customers through AI-enabled chatbot, CRM tool, hybrid machine-human query handling interface and many more useful features. To best understand Morph.ai and get started with WhatsApp business API, you must create a free trial account.

Remi is a Bot that does lead generation, reach outs, and follow ups on your behalf, so you can focus on only engaged leads, and set more appointments

Rasa is a development platform that adds to the capabilities of developers and empowers them to build tools such as contextual chatbots and digital assistants. The platform is powered by an open source technology that acts as a standard infrastructure layer for conversational AI development. Tools can be deployed across various channels and languages as it can turn any free-form text in one particular language to a structured data set in another language. With Rasa, users can hold back-and-forth conversations that can even be integrated with business logic. And with interactive learning, training data can be seamlessly generated by talking to the digital assistant. The Rasa assistant can even function across messaging channels such as Slack, Facebook, Google Home, and other custom channels. And with custom actions, users can interact with other APIs. They can also view and annotate conversations and track and manage different models.

Botup by 500apps software is a platform used to build bots with a drag and drop builder. The software offer personalized conversational experience for users with automated chatbots. Generate leads with messages and can export reports to measure business workflows. It integrates with Slack. Small, Medium companies make use of the software.

UChat is a platform that design and build a chatbot to automate tasks and turn conversion. Build stronger relationships with customers by delivering targeted content and anticipating their reactions.

IBM Watson Assistant is a virtual assistant that uses AI to provide fast, consistent and accurate answers across any channel. As fast as business clients are concerned, customers always prefer interacting with something that is, out of everything, responsive. Thus, having an AI-powered assistant like IBM Watson Assistant simply makes this whole operation easier. Natural Language Processing (NLP) contributes to a great user experience. This AI-powered Assistant comes loaded with a plethora of features to stand out among contemporaries. For one, this is a comprehensive chatbot. This enables the customers to get exact and accurate answers to their queries, backed by related information. The NLP even allows IBM Watson Assistant to process questions in real-time which are then replied to with efficiently tailored yet informative answers. This results in a high completion and containment rate. Further, an existing collection of content sources and applications makes it increasingly simple for structuring a personalised AI Assistant without entering a single line of code. Additionally, IBM Watson’s robust integrations do not limit it to answering questions, but conducting transactions and routing customers to their desired agents.

Botbot.AI is a productivity solution that enhances customer experience through automating conversations. Engage with your customers in the language that they are speaking. The chatbot is fluent in multiple Southeast Asian languages, including localized languages such as Singlish and Manglish. Upon receiving user inquiries and requests, the chatbot will process the sentences to identify the intent of the message. At the same time, the chatbot will run a sentiment analysis to determine user emotion reflected through the message.

Chaindesk's no-code platform revolutionizes customer support by enabling businesses to train custom ChatGPT chatbots on their data within minutes. Leveraging advanced AI models like GPT-4, Chaindesk delivers secure and precise responses, automating support and lead generation while significantly reducing ticket volume. With seamless content ingestion from various sources such as Files, Notion, Google Drive, Zendesk Help Center, and any public URL, Chaindesk ensures comprehensive responses. The platform features built-in safeguards to maintain accuracy and relevance, preventing off-topic conversations. It supports uninterrupted interactions across numerous platforms, including Embeddable Widgets, WhatsApp, Slack, and Telegram. Chaindesk also offers a shared inbox for managing all customer interactions in one place, with capabilities for AI-powered email support and conversational forms. Users can take over the AI chatbot as needed, assign conversations to team members, and automate workflows efficiently. Chaindesk simplifies complex tasks, so businesses can focus on essential conversations and growing their brand.

Rulai is a company that provides an Omni-Channel Business Conversational Computing Platform for creating and developing conversational bots for the user’s website. This next-generation Conversational AI technology eliminates key stumbling blocks in any Virtual Assistant implementation. Rulai is a self-service platform that enables business users to build and evolve bots with minimum IT resources. It is the only platform that can automate every tier of customer care interactions. Its RPA engine makes it simple to automate operations and establish conversational interactions. It recognizes use cases, creates training data, gains expertise, simplifies operations, and diagnoses problems automatically. This industry-leading software is a significant driver of operational performance and improved customer engagement. Furthermore, it is the only SaaS platform in the market equipped for supporting Level 3 Virtual Assistants. It is utilized in banking, protection, retail, telco, and life sciences services to expand the efficiency of their client care specialists, and also to enhance client self-administration abilities across support and sales. The pricing of Rulai is custom and it can be personalized according to the requirements of the user’s business.

Tail.ai provides the easiest solution to transform your product catalog into a conversational experience. Within a few clicks, your catalog will become alive and will offer a conversational product discovery experience to your prospects and customers.

Reach Best – the ultimate solution for empowering and positioning students for university success. Gone are the days of counselor and teacher burnout as Reach Best brings they a personalized, supportive AI to streamline their university selection and application process. This revolutionary platform offers all the solutions they need in one place to help them achieve their dream university no more flipping between multiple resources or feeling overwhelmed by the process. This AI technology is at the forefront of the education industry, constantly adapting and evolving to meet the ever-changing needs of students. With Reach Best, you'll have access to the most advanced AI solutions of today and be part of the era of AI-assisted education. Don't just take our word for it tens of thousands of students from all over the world have already fallen in love with our AI tools. Join them and experience firsthand the power of Reach Best in helping them reach their academic goals.

This AI bot will find, filter and send user new job matches from all the major freelance job platforms within minutes of their posting, directly to the Slack, email or push notification. With the help, they will be the first to apply every time. Never miss out on the perfect job for agency again.

Juji Studio is a chatbot building platform for companies to develop AI chatbots with its intuitive graphical user interface (GUI) without requiring any coding related knowledge. The platform enables users to build turnkey and cognitive AI assistants in the form of chatbots. Users can also customise their previously built Juji AI chatbots using in-built no-coding AI tools. The software, with its cognitive AI powers, makes users focus on designing chat content instead of teaching AI to their chatbot. Further, Juji Studio comes integrated with all the necessary AI tools in one place so that developers don’t have to switch platforms while performing a particular function. The platform also offers a rapid AI learning facility that enables users to learn chatbot AI skills in no time. With this knowledge, they can quickly create chatbots, customise them and upgrade them without interrupting the ongoing conversations.