FelixSphere Alternatives: Top 10 Conversation Intelligence Software in 2025

Stop boring their users and give them an authentic, personalized experience. Feedback doesn't have to be a chore! Give them options to provide video, ratings, free form text feedback. Share a link to their feedback form over email, Facebook, Twitter, and more, or embed a widget on their website. Give the users multiple options such as video, ratings, freeform text, and more. Even various types at one time! Keep the conversation going by replying to any responses they get! Ongoing discussions handled with in-app conversations will give them the rich feedback their need to succeed!

TalkTrack can help you with all kinds of calls, from sales and support calls to pitching investors and collecting payments. Try TalkTrack wherever you make calls.

Engy sees all online discussions in real-time about your product, or people’s need for it, and engages in the conversation as your personal brand ambassador and intelligent sales agent. Engy’s core is a highly intelligent proprietary AI natural language processing technology which discovers all conversations about your specific product or brand, topic, category, or someone’s need for a product like yours. It then engages in the conversation. And does so in a way that’s intelligent and in line with the tone and topic. While it is actually a sales agent representing your product, it does not try to push a sale immediately. This would be perceived as spam, and would not be well received. Rather, it looks for opportunities to communicate product highlights, and advocate product benefits. Think of it as a highly skilled diplomatic brand ambassador. Engy is an excellent mix of people and technology.

Get insight into user customer reality with Revenue Intelligence their data-driven revenue intelligence platform will help user raise user sales conversion rates, generate more revenue and lower user customer service costs. All the data from the interactions between user agents and customers. They provide user with a reliable, data-driven, and fully automated report of user prospective customer behaviors and solutions for the future. They help user automate and optimize user call center operations. They design and build AI voice bots that will make customer interactions easier.

A system, where a real human listens and sorts all your new patient calls giving you day-by-day, week-by-week, and month-by-month reporting. Every call is analyzed and graded, giving you maximum return.

InteliConvo is the ultimate Al Powered Speech Analysis & Automation platform. It provides businesses and organizations with powerful insights into customer conversations that would otherwise be hidden. With InteliConvo, 100% of recorded customer calls can be analyzed for customer buying patterns, intents, sentiment, willingness to pay, product feedback, and brand image. This data can then be used to automate workflows and increase team performance, sales velocity, debt collections effectiveness, customer experience ratings, and compliance with regulation requirements. InteliConvo is the perfect tool for professionals looking to get a competitive edge in their industry by leveraging customer data for additional insights.

Exotel Conversational AI platform harnesses cutting-edge Gen AI technology to facilitate natural, efficient, and empathetic conversations. Proficient in multiple languages, it guarantees clear and effective dialogue around the clock by excelling in intent recognition and executing actions seamlessly through API integration. This advanced conversational intelligence AI is crafted to deliver goal-oriented interactions that precisely meet users' needs with empathy. By providing a next-generation chatbot experience, Exotel empowers organizations to engage their audience effortlessly, enhancing customer satisfaction and operational efficiency.

Zipteams offers intelligent meeting and call solutions that revolutionize customer engagement. With a focus on innovation and personalization, Zipteams provides efficient and timely responses to meet the specific needs of each customer. By leveraging the latest technology and advanced analytics, Zipteams enables organizations to deliver highly effective and personalized customer interactions. With Zipteams, businesses can improve their customer satisfaction, increase their customer loyalty, and drive their revenue growth. Zipteam's intelligent meeting and call intelligence solutions are changing the way organizations engage with their customers, delivering a superior experience and measurable results.

Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.

TIXAE empowers businesses to create cutting-edge Voice and Text AI agents with unparalleled ease and efficiency. Offering end-to-end tools and seamless integrations, this platform simplifies Knowledge Base (KB) management and streamlines conversations across diverse channels like the web, WhatsApp, Discord, and more. Users can upload documents, scrape URLs, or link relevant data, enabling agents to deliver accurate responses instantly. With real-time analytics and session monitoring, businesses gain valuable insights, including conversation duration and message averages, to refine user interactions. Robust features like a live handoff system allow instant human intervention when needed, while the UI engine supports interactive elements such as images, buttons, and carousels for richer experiences. Through comprehensive APIs and helper functions, developers can integrate and control agents effortlessly, tailoring them to specific needs. Plus, the platform supports complete custom branding, ensuring every deployment aligns with your unique identity. TIXAE redefines Conversational AI by making innovation accessible and impactful.

Redcar presents an innovative B2B AI Sales Representative tailored for busy sales professionals and business leaders seeking a more efficient method for appointment scheduling and customer engagement. By converting anonymous website visitors into potential clients and proactively reaching out to new leads, Redcar transforms traditional sales approaches. With access to a vast database of over 275 million contacts and 70 million businesses, the platform simplifies the process of acquiring new clients. This advanced tool autonomously manages the intricate tasks of identifying and connecting with potential customers, enabling users to concentrate on business growth. As a collaborative partner, Redcar empowers companies to refine their sales strategies, significantly enhance operational efficiency, and achieve remarkable growth. It’s not just about managing sales; it’s about effortlessly creating opportunities.

MeetRecord is a tool that allows sales teams to record and analyze video calls. Businesses may enhance sales by exploiting meeting insights and optimizing performance by coaching real-time calls. MeetRecord is a conversational intelligence platform that collects data from every discussion. MeetRecord is a simple, scalable solution for recording and analyzing all online meetings in order to increase visibility, promote process and behavior changes, and have a positive influence on the bottom line. Increase transaction win-rate and pipeline growth by getting more actionable and timely feedback. Increase coaching effectiveness by identifying best practices. With real-life examples and use-cases, you can cut your onboarding time in half. Collaboration and communication within the team should be improved. Reduce Asynchronous work causes zoom fatigue. To foster data-driven thinking, provide every section of your company full access to your customers' voices. To get to your targeted objectives faster, easily share thoughts and questions with Product, Marketing, and the C-Suite.

Kape is a revolutionary platform that empowers sales leaders to create highly productive sales teams with the help of modern technology. It adopts an innovative approach that captures and analyzes everyday sales conversations with clients to identify skill gaps and improve productivity. This approach saves time and resources that would otherwise be invested in creating lengthy presentations and quotations. Kape provides insights into the suitability of potential clients, helping businesses avoid payment and service-related issues in the future. By gaining a deeper understanding of clients' companies and financial capacities, sales leaders can make informed decisions about whether to pursue a business relationship. Kape's cutting-edge technology makes it a valuable tool for sales leaders who want to streamline their operations, improve their teams' performance, and make better decisions about their business relationships.

Reveal F2F.AI has created an innovative cloud-based SaaS platform to enable corporations and organizations to capture and produce insights from face-to-face (F2F) communication. In their digital world, it is essential to record and analyze F2F exchanges, to provide a comprehensive digital picture of interactions, transactions, and customer journey. And it was founded by technical sales experts from the data capture industry, who serve global markets. Their face-to-face interactions with executives helped them realize the importance of the critical element missing from providing 360-degree digitized customer service: capture and analysis of F2F interactions. Reveal F2F is the most qualified technician to serve that need.

Herbie.AI is a two-way voice-enabled speaking smart assistant that provides conversationally-driven customer service both on voice and text. Herbie.AI is a full-time, multicultural and multi-ethnic AI-powered chatbot that provides 24x7x365 energetic customer service and a unified approach across 13+ social channels. It utilizes the customer's preferred language to transform business digitally. Herbie.AI is equipped with advanced and matured conversational AI technologies that enable it to provide support to customers for resolving their queries, answering their questions, and making purchases. Furthermore, it adds a fresh, friendly and futuristic branding to website. Herbie.AI can automate conversations with online visitors, employees, customers and suppliers. This chatbot can be integrated with various CRM and helpdesk systems, helping to create a personalized experience for each customer.

Salesify is revolutionizing the sales cycle by harnessing the power of GenAI-driven insights. Designed for sales professionals eager to accelerate their success, Salesify offers comprehensive meeting analytics that go beyond mere transcriptions. Salesify’s standout feature is its ability to automatically generate personalized AI follow-up emails based on meeting content and outcomes. This saves time and ensures that communications are tailored and effective. With Salesify, sales teams can focus on building relationships and closing deals while leaving the intricacies of data analysis and communication refinement to a supportive AI partner. The platform is both user-friendly and intuitive, making it accessible to sales teams of all sizes. By leveraging Salesify, businesses can enhance their sales strategies, reduce the length of their sales cycles, and ultimately drive growth. It stands out as an indispensable tool for those looking to stay ahead in a competitive market, offering both efficiency and precision with every use.

Newo Intelligent Agent revolutionizes business operations by enabling the creation of AI Digital Employees in just a few hours. Tailored to their specific needs, these Digital Employees can function as sales reps, receptionists, concierges, and support agents, working 24/7 to boost revenue and customer satisfaction. Unlike ChatGPT, Newo Intelligent Agents can be trained to align perfectly with their corporate guidelines and knowledge base, ensuring consistent and accurate responses. These agents can seamlessly integrate with corporate systems like Confluence, Jira, CRM, and ERP, providing comprehensive support across various functions. Whether you choose to create them yourself or leverage Newo's effortless, no-code platform, Newo Intelligent Agents offers a personalized, emotionally aware, and conscious AI solution that enhances client interactions and operational efficiency.

Filo is a design research repository tool that enables businesses of all sizes to make better and productive use of research. The software standardizes how researches are structured, organized, stored and shared, making them more actionable. This secure and user-friendly software comes with an intuitive dashboard wherein users can track their problems at one go. Filo gathers data about the target market and converts it into problems that need to be solved. Users can link every problem in the application with a video that describes it from the point of view of the customers. This helps team members of businesses to monitor what customers are thinking and saying in general. With Filo, users can export their problems quickly to PowerPoint into professionally designed templates, thus saving time in recreating a singular content into different formats. One can also have micro and macro views into each problem and analyze them from different perspectives. Users can monitor usability issues associated with a specific product, and track strategic problems for ensuring a long-term solution. Filo enables users to quantify the impact of each problem and prioritize them accordingly. One can group problems into themes to help design teams to focus on key areas.

Introducing Cronbot.AI: the innovative platform that is transforming the way businesses handle data. This revolutionary product offers dynamic, conversational solutions to the daily tasks that bog down many businesses. With Cronbot.AI, tasks become more engaging and easier to manage. Cronbot.AI is the perfect tool for professional who want to improve their workflow. The platform is designed to integrate with existing data sets and turn them into conversations, streamlining the communication between people and computers. It also uses natural language processing to help businesses understand what's in their data sets and how to use it more effectively. It's an incredibly powerful way to make sure businesses are making the most of their data.

Aftercare redefines traditional surveys by turning them into dynamic, meaningful conversations powered by advanced AI. Its intuitive drag-and-drop workflow builder makes creating fully customized surveys effortless. With branching logic, users can design seamless and personalized experiences, guided by a clear visual map for easy navigation and complete control. The standout feature elevates engagement by automatically generating smart, context-aware follow-up questions based on responses. This innovation goes beyond static surveys, uncovering deeper insights with every interaction. Meanwhile, AI response categorization simplifies the analysis of open-ended answers, instantly summarizing key themes and trends. Users can explore specific topics with ease, gaining a more comprehensive understanding of individual perspectives. Crafted for professionals seeking smarter, faster results, Aftercare streamlines the survey process while delivering actionable insights. Managing the complexity for them, lets them focus on what truly matters engaging their audience, identifying growth opportunities, and making confident, data-driven decisions.