FelixSphere Alternatives: Top 10 Conversation Intelligence Software in 2025

ContactEngine lets provide proactive customer service interacting with customers through the channels they’re most comfortable with, before they need to contact user. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of the operations, and revolutionizing the customer experience.

Alan AI is a tool that allows users to add a voice assistant to their web applications. It provides an AI backend for the applications that enable the users to create seamless conversational experiences. Alan AI recognizes user context by learning the app’s UI, thus supporting any conversation and workflow. It works on any domain, thus training on the app’s unique vocabulary automatically. Alan AI Studio consists of a simple and developer-friendly set of tools to define and analyze conversational flows to improve wherever needed quickly. It enables users to write and test everyday casual scenarios, maintain dialogue versions, and do much more, thus focusing on critical tasks. Alan AI allows users to target any platform and any device by designing any voice interface and deploying it to iOS, Android, Web, or even cross-platform solutions such as Ionic, Flutter, React Native, and Power Webs. A value-added feature that Alan AI provides is capturing key data points like users’ frequency of use, their utterances, and session length to analyze how customers interact with a voice assistant in their app.

TailorTask is transforming productivity by automating tedious tasks in just 10 minutes. Users simply express their needs in plain English, and TailorTask's AI agent handles the rest. No longer needing to spend hours searching Google, TikTok, and blogs for industry insights, users can now focus on the creative aspects of content creation and copywriting. TailorTask's intuitive AI not only crafts a comprehensive plan for task automation but also integrates effortlessly with tools like Google Drive, Slack, and email for a seamless experience. Users can adjust, provide feedback, or completely revamp the AI-generated plan, ensuring it perfectly meets their requirements. TailorTask is the ultimate solution for professionals looking to streamline their workflow and reclaim valuable time.

Modjo offers real-time conversational analysis, transforming businesses. Used by 200+ companies, Modjo increases conversion rates by 20%. It transcribes business calls, video conferences and audio files, besides storing all of this data in a CRM. Modjo helps companies receive 100% of customer information. Furthermore, businesses can highlight best practices and collaborate faster with Modjo. Every important interaction can now be highlighted and shared. With Modjo, every encounter is recorded and analysed, including conversations, note-taking, emails and subjects covered. Accessing all company data has never been easier. It helps speed up the onboarding of recruits. Furthermore, Modjo helps individuals become more relevant and effective in their training and feedback sessions. It allows automatic detection of topics, intelligent coaching recommendations. Modjo collects interactions to better understand what is said during such interactions and offers appropriate information. Whether it's the total number of calls made, the talk/listen to ratio, or the themes most discussed with the customers. Moreover, Modjo trains teams with its sales enablement tools.

Proseable stands out as a cutting-edge language learning companion, harnessing the power of artificial intelligence to elevate proficiency in foreign languages. This innovative tool seamlessly integrates into its interactive website, providing users with a dynamic platform to practice and refine their language skills through engaging conversations. Proseable stands out by utilizing advanced AI technology to elevate the language learning experience. By offering a dynamic and interactive platform, it caters to users looking to develop practical communication skills in a foreign language. The integration of AI ensures personalized and effective learning, adapting to the user's progress and providing targeted exercises for improvement. Proseable's focus on creating a responsive and immersive language learning environment positions it as a valuable resource for individuals seeking a holistic and technologically advanced approach to mastering foreign languages. With Proseable, language learners can embark on a journey of linguistic fluency with confidence and convenience.

Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more.

SONA, which is driven by AI and Machine Learning and has a Natural Language Processing interface, makes your life easier by automating tedious chores and increasing your productivity. Using AI-powered SONA, streamline time-consuming industrial processes, allowing manufacturing companies' representatives to focus on more difficult concerns. Sona. AI is bringing parents, teachers, and kids together to form an incredible learning environment. For HR specialists, the software is fantastic. It automates operations that are manual, repetitive, or reliant on rules. It's simple to set up, and SONA can acquire, analyse, and record data while interacting with people thanks to artificial intelligence and machine learning. SONA assists recruiters as a personal assistant. CV shortlisting, interview scheduling, reminders & follow-up conferences, and replying to incoming queries & application status are just a few of the roles it may accomplish. It is useful not only for HR workers, but also for the hospitality industry, sales teams, and even therapy. SONA reaches out to those who are depressed and offers them support through therapeutic talks. It's also a multilingual platform with a slew of other features.

Murf Voiceover Studio helps users add lifelike background voices, within the generated videos in a few minutes. It is mainly a text-based voiceover generator, equipped with AI voices that are hyper-realistic by nature. Users can either opt for simple script typing facilities or can go for home-style voice recording options. Once done, they can convert the particulars into AI-based voiceovers for videos and music. The software is loaded with more than 20,000 voice-overs, which are curated by users located across 116 countries, in 15 languages. Further, users dependent on Murf Voiceover Studio can modify the pitch of an individual voiceover, speech and narration quality. They can also put more emphasis on certain words as per needs. An inbuilt grammar and spelling checker tool runs timely analysis through the submitted scripts, checking for errors besides offering appropriate suggestions as well. Additionally, a royalty-free gallery within the software is loaded with multiple background music that users can incorporate in real-time.

Megaview is a conversation intelligence program that allows you to design your own sales bible based on scientific principles. Megaview provides complete data science management as well as a sales panorama at your fingertips. Sales process and business capabilities are clear at a glance, sales management is simplified, quick response from the front-line market to high-level decision-making is improved, and the ability to win orders is greatly improved, thanks to full data tracking and intelligent analysis from lead acquisition to business opportunity management. You get simple summaries to keep your market visible at all times. You are free to put the pen and paper down and concentrate on the talk. Allow the machine to transcribe it in real-time for you, which will not only automatically refine the major aspects of the dialogue, but will also fully reconstruct the transaction scene, allowing you to hear the market unfiltered. Megaview provides team members with personalized coaching. It is based on powerful conversational intelligence analysis, and it advises each team member on what has to be done to boost the signing rate and maximize each team member's potential.

Introducing the groundbreaking NevronixAI, their ticket to a customer-centric revolution in the digital arena. Step into a realm where natural conversation and engaging interfaces become effortless, simplified, and ultimately profitable. Say goodbye to clunky interactions and hello to a future where their users can talk instead of type with their systems. In the ever-evolving world of telecommunication, staying ahead of the game is paramount. That's why NevronixAI is here to provide you with the competitive edge they’ve been craving. Designed with a professional and informative tone, this cutting-edge product is tailor-made to meet the needs of a target audience seeking the utmost functionality and efficiency. Picture a world where their customers can effortlessly engage with their systems, unleashing the power of innovative conversation. NevronixAI brings forth a revolution, transforming cumbersome interactions into seamless experiences. Gone are the days of frustrating interfaces and time-consuming typing. With NevronixAI, their users have the power to connect on a whole new level, simply by speaking their mind. But this revolution isn't just about convenience. NevronixAI has been intricately crafted to boost their bottom line, propelling their business toward new heights of success. By integrating the power of artificial intelligence, this remarkable product revolutionizes the way their customers interact with their brand. Creating meaningful connections has never been easier or more profitable. With NevronixAI, their customers will feel heard, understood, and valued. Imagine the delighted smiles as they effortlessly navigate their systems, their every need met through intuitive conversation. This is the game-changer they’ve been waiting for a product designed to elevate their customer experience and transform mere interactions into meaningful engagements. This team of dedicated innovators has poured their expertise into perfecting NevronixAI, ensuring its professional and informative tone aligns seamlessly with their target audience. We understand the importance of remaining at the forefront of technology, and that's exactly what NevronixAI delivers. It's time to bring their communication into the future and revolutionize the way their brand connects with the world. Embrace the power of NevronixAI and embark on a journey where innovation, convenience, and profitability converge. Their customers deserve the very best, and that's exactly what they'll receive with this remarkable product. Let their brand soar to new heights as you unlock the potential of naturally engaging conversation. Say goodbye to monotonous typing and embrace the future of telecommunication with NevronixAI the choice of professionals seeking to inform and inspire.

VoiceOps is a coaching enablement software designed for call centres. Coaching enablement is an important inclusion for brands to generate higher ROI and enhanced flexible behaviours. The software is the first of its kind for it conveniently turns call centre data into measurable outcomes for the relevant teams. Better coaching enables call centre operators to produce flexible changes in behaviour and thus, make the most out of the calls they receive. Scalable coaching enablement further makes it easier for the operators as well as the executives to sift through and analyse the data. The training is essentially consistent without repetition, all directed to transform the team’s excellence as well as the outcomes it provides. VoiceOps helps in maintaining measured adherence to the call flow. With a large number of calls at a go, it often becomes confusing and difficult for the call centre people to adjust through. This is where VoiceOps comes in and helps clients to reduce their performance gaps, generating stellar ROIs.

Goodmeetings serves as an AI-powered video meeting review tool designed to enhance the efficiency of remote team performance management. Leveraging artificial intelligence, this platform provides a comprehensive solution for analyzing virtual meetings, ensuring they contribute effectively to team dynamics in a remote work environment. Tailored for the specific challenges of distributed teams, Goodmeetings enables in-depth reviews of video meetings, offering insights into participant engagement, communication effectiveness, and overall meeting dynamics. Team leaders and managers can leverage this tool to make informed decisions about team performance, collaboration strategies, and communication enhancement. By streamlining the review process and harnessing the power of AI, Goodmeetings aims to contribute to creating a connected and productive remote work environment, where virtual meetings play a crucial role in fostering effective communication and collaboration within the team.

Conversation intelligence + detailed insights = faster growth. Accelerate your team's learning and conversions with Jiminny by pinpointing the moments that matter, when you need to hear them.Jiminny is the Platform for all your customer conversations. We record, transcribe and analyze your calls & meetings in real-time so you can capture every data point important to your business and have the insights to help your team win together.

Elevate their customer interaction experience with Insighto.ai, the conversational AI partner designed to bridge the gap between businesses and a global audience. Perfect for professionals seeking to expand their reach, this intelligent solution facilitates natural, seamless communication in a variety of languages, ensuring no customer is ever lost in translation. Improve the quality of customer service by offering real-time, fluent conversations in the customer's native language, leading to higher satisfaction and loyalty. Reduce the need for multilingual staff and minimize the risk of miscommunication, thereby streamlining operations and cutting down on training costs. Stand out in the marketplace by providing an innovative communication tool that transcends language limitations, placing their business ahead of the curve. In an increasingly connected world where customer experience is paramount, Insighto.ai stands out as a versatile and essential tool for proactive organizations looking to thrive on a global stage. Embrace the future of communication with Insighto.ai, their partner in creating meaningful, language-inclusive customer relationships.

Sakesken works as an AI Sales Assistant for businesses. Organizational admins can trust the software as a copilot for their step-by-step sales journey. They can use it to get detailed insights about scores incurred by individual leads and their conversion metrics. Further, detailed insights and analytics let users diagnose potential loopholes and improve them on a daily basis. Salesken assures active integration with external platforms like Skype, Zoho, Pipedrive, Bluejeans, RingCentral and more, making it easier for professionals to get their lead conversion mechanics sorted out. Apart from generating leads and converting them into loyal customers, enterprises can also depend on Salesken to generate accurate feedback from the clients’ end. They can get the process completed via direct call, web conference, one-to-one business chat with agents and email facilities. Advanced dashboards featured by the software, let managers/team leaders monitor the regular performances showcased by their team members.

In today's digital era, the advent of voice-enabled AI technologies is revolutionizing user engagement across the web. By delivering personalized voice and text conversations, SiteAgent ensures that every customer interaction is meaningful, fostering stronger connections and potentially boosting sales conversions. The ability to import the unique dataset allows SiteAgent to provide bespoke and highly efficient exchanges with users, crafting a more intuitive and responsive experience tailored to individual needs. This enhanced personalization is pivotal in creating genuine rapport with visitors, fostering trust and satisfaction. Adding another layer of customization, SiteAgent grants full governance over the AI agent's character – from tone and voice to behavior – ensuring a synchronized representation of the brand's identity. Further solidifying the user experience, SiteAgent affords extensive visual customization options, enabling a flawless fusion with the website's design aesthetic. The platform allows adjustments in the chat icon, interface, color scheme, and typography, nurturing a cohesive brand image and immersive digital presence. With the power of SiteAgent, transform each user interaction into a unique and memorable event that not only satisfies immediate inquiries but also builds lasting engagement and loyalty.

TruePrep transforms tax advisory with AI-driven precision, offering a seamless solution for professionals. This conversational intelligence software swiftly identifies clients who can benefit from new services, customizes tax projections, and drafts personalized emails in just minutes. Imagine effortlessly searching their client database to pinpoint those who paid penalties or need quarterly estimates. TruePrep even identifies clients with self-employment income who should form an S corp. It’s as simple as asking TruePrep to list clients, handle tax calculations, and draft summary emails, freeing up invaluable time. This user-friendly tool empowers them to unlock new revenue streams while delivering top-tier advisory services without the hassle. Emphasizing ease of use and audience engagement, TruePrep positions itself as a supportive partner, managing complex tasks so users can focus on client growth and engagement. Experience the blend of efficiency and precision that TruePrep offers, making complex tasks straightforward and boosting their advisory services.

Espressive Barista, our AI-based virtual support agent (VSA), incorporates advanced NLP and conversational AI to automate resolution of employee questions, issues, and requests with personalized responses that result in elimination of 70% of help tickets, enabling you to recoup 1.2 weeks of productivity per employee per year.

Assist AI brings the power of AI and Conversational Ticketing to your IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.

Aktify is an ideal platform for conversational AI and SMS technology designed especially for phone sales teams. The conversational AI provided by this platform lets clients hold long and meaningful conversations with their prospects, extract and deliver exactly what is wanted. These conversations can be continued with multiple prospects simultaneously and with a parallel speed to ensure that none of the enquirers is left hanging. It is a largely automated platform that takes responsibility for all of the mundane tasks associated with lead generation and conversion. With these tasks being taken care of, the human agents get enough time to divert their attention towards more concerning aspects related to present customers and their issues. With texts, there is a decreased possibility of spam and unattended messages because the AI sends only that which is of use. This increases the efficiency of the managers besides significantly increasing closing rates.