83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Complaints Pro and how does it work?
In an era where customer satisfaction is pivotal, Complaints Pro emerges as an all-encompassing, cloud-based solution designed to streamline the management of complaints, incidents, and risks. This innovative platform not only offers an unparalleled control but also enhances visibility across all customer feedback channels within a single integrated system, ensuring swift and cost-effective operational efficiencies. By centralizing the capture and analysis of customer issues and quality assurance data, Complaints Pro enables businesses to address concerns promptly and effectively, fostering improvement in products and processes. Furthermore, it unlocks the potential to convert customer grievances into actionable insights, thus propelling continuous growth and enhancing business offerings. Equip the business with Complaints Pro and transform the customer complaint management into a strategic asset for organizational development.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CloudFabrix and how does it work?
CloudFabrix is a provider of application analytics and intelligence for cross-layer and cross-domain application operations. CloudFabrix Software is an application analytics and intelligence company that provides cross-layer and cross-domain application operations insights to fulfill targeted business and operational results regardless of underlying technology stacks. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives. CloudFabrix unifies and streamlines IT operations and governance across multi-cloud systems for both classic and contemporary applications. CloudFabrix has offices in Pleasanton, California, as well as Pune and Hyderabad, India. From a business and operational standpoint, CloudFabrix assists companies in delivering constant and guaranteed application performance and agility. CloudFabrix enables businesses to transform and regulate numerous transforming entities, such as people, processes, apps, and operations, in a consistent, quantified, and insights-driven automated manner to fulfill business objectives.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Lightstep Incident Response and how does it work?
Lightstep Incident Respond is a downtown handling platform developed specifically for DevOps and SREs to assist them in enabling the services context and automation to respond to issues quickly. It enables you to set alerts to inform the right responders to rapidly assemble and bring your systems back online. With this software, you can eliminate context switching and enhance awareness and attention, allowing you to solve challenges quicker. By integrating your tools and teams in one location, you can automate critical procedures to save time. It further enables the user to auto-fill their team's on-call shifts, pre-set escalation procedures, and connect their ChatOps tools straight into the platform in order to save time and effort. Users can also set personalized notification options across all of their devices to avoid alert fatigue and get alerted in the way that works best for them. Furthermore, Lightstep Incident Respond enables the user to use pre-built connectors for the most popular Enterprise and DevOps apps, or to create their own with the versatile APIs that they provide.
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Lightstep Incident Response Pricing
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Alcea IssueTrack and how does it work?
Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks. It incorporates the workflow, promotes team collaboration, provides accountability and increases productivity.
SW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FireHydrant and how does it work?
FireHydrant is the only full incident management software that enables you to achieve consistency throughout the incident response lifecycle, allowing you to focus on fighting fires faster. FireHydrant can automate the process from alert to retrospective, tracking, communicating, and reporting on findings so you can focus on resolution. To discover how to deal with the chaos, go to firehydrant.io.Its goal is to make the incident management process more efficient by automating repetitive manual procedures. By documenting services, it also assists firms in focusing on satisfying core SLOs and saving time. Users can document ways to automate consistent procedures in the platform's runbook forum. The runbooks are great for future reference, and they help users avoid having to repeat operations after an incident.Customizable status pages are available on the platform for delivering critical information and ensuring successful communication. Clients can also use the status pages to stay informed about incident reports. FireHydrant has a dashboard for incident data and does reliability tests. Users can use the analytics reports to discover vital information and identify areas that need to be improved.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Jeli and how does it work?
Jeli is an innovative platform that provides organization with powerful and actionable insights into their incident management process. With Jeli, professionals can quickly understand and respond to systemic incidents, allowing them to build a more resilient infrastructure and team. The platform aggregates incident data across tools and people in the organization to generate recommended improvements. Jeli's sophisticated programming and data evaluation empowers organizations to stay ahead of system incidents. Professionals can leverage Jeli to gain critical visibility and insights into incidents, and analyze related trends for insights into prevention. This innovative technology naturally increases reliability and efficiency, and contributes to a stronger company culture by reinforcing accountability.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Mission Manager and how does it work?
Mission Manager is a cloud-based incident management tool for teams to operate more efficiently. Manage team’s personnel and asset records to meet the team’s equipment and maintenance schedules. Collaborate to manage and track missions with drag-and-drop team building with real-time communications and robust maps.
SW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is StatusDashboard and how does it work?
StatusDashboard is a securely hosted incident communication platform, facilitating proactive connections between businesses and their customers across multiple devices, concerning issues alike. Organisations can start using the software in real-time, all they need to do is signup, alter in changes, ask for technical support (if needed) and start communicating with customers on the go. Moreover, detailed dashboard views offered by the software helps with seamless structure monitoring while teams get to focus on customer-generated issues. StatusDashboard utilises the scalability and power of the public crowd and is completely immune to faults. Detailed reports provided by the software helps with automated SLA tracking and accurate decision making. StatusDashboard also offers real-time integration with external platforms like PagerDuty, Teams (O365), Hangouts (GSuite), email, Slack, Custom Webhooks, SMS and Twitter. Other essential features include multiple dashboards, fully-featured API and digital signs. Role-based access rights, private dashboards, SSL based single sign-on facility and IdP integration looks after the security part.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Squadcast and how does it work?
Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more.
SW Score Breakdown
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