80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Hawk and how does it work?
Hawk helps to spot and rectify issues in the application. It allows to monitor and rate the quality of the product. Can stay on top of important events via Slack, Telegram or Email. Hawk is open-source, and all its components are available for inspection, improvement and discussion.
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Write a Review79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Rookout and how does it work?
Rookout is a specially built solution for hybrid cloud architectures and large scale deployments. Capture live debugging data across techstack. Instantly debug the most complex flows with a click of a button.
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What is Issuetrak and how does it work?
Issuetrak is an issue-tracking software that can be easily configured to suit the needs of businesses. It simplifies operations by managing complaints, customer support requests, workflow management, help desk tickets, and other tasks. With Issuetrak's automation system, day-to-day operations become more organized by defining unique processes and customizing management. The software comes with in-built features such as report generation, task management, alerts, and notifications to help users stay on top of all the issues reported by customers or employees. Users can also add notes to manage these issues effectively. Additionally, Issuetrak is highly customizable making it easy to integrate into existing systems.
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is HelpDesk and how does it work?
HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.
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