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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Refiner and how does it work?
Refiner is a customer feedback software for SaaS companies. The software features beautiful survey widgets that have a native feel to them. SaaS companies can launch snappy survey widgets, which are pixel perfect and come with an on-brand user experience right inside their web-or mobile application. Refiner also provides email surveys and shareable survey links to complete their offer. Refiner helps its clients track customer satisfaction metrics (NPS, CSAT, or CES) and gain unique insights through user- and product-research surveys. Refiner guarantees an unbeatable survey response rate and accurate data thanks to fine-grained targeting options based on user traits and behavior. They can also launch a survey during a user’s first-run experience. The software allows its clients to sync all the responses related to the survey with their database. Refiner sends them notifications through Slack or by email. The in-built integration system turns all the survey responses into real-time actions so that they can be beneficial for its clients.
Read moreSW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Viable and how does it work?
Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Snap Surveys and how does it work?
Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is DirectPoll and how does it work?
DirectPoll offers users a real-time responsive element on stage. Ask questions, feel the pulse of your audience and visualize the answers as they come in, right here, right now. Include user poll in the presentation. Automatically trigger new questions and integrate live visualization of incoming answers. Easy setup, automated handling: Focus on your presentation, not the technology. Set up your poll in advance or on the fly. Combine single as well as multiple-choice questions and more. Easy as a breeze with DirectPoll.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Netigate and how does it work?
Netigate is a survey/user feedback software. It assists businesses in gaining useful insights that help them make better business decisions. You receive flexibility, quick results, and support in making the best decisions with this survey software and insight platform.Netigate can be used for a variety of purposes, including customer satisfaction, employee engagement, and market research.It has a vast list of features such as - Event-based notifications can be issued if you wish to react quickly to negative comments, for example. When you integrate your CRM system, you may get all the information you need in one spot. You can acquire insight into your customers' genuine thoughts by conducting proven Voice of Customer, Customer Service, and Net Promoter Score surveys.One of its most beneficial features is employee engagement assistance - Establish a healthy working atmosphere. It's a powerful and dependable tool for collecting employee feedback and improving overall employee happiness. a comprehensive employee satisfaction programme that provides your firm with clear and actionable feedback.In the Netigate platform, use proven, high-quality market research templates and make data-driven decisions based on autogenerated results.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Customer Thermometer and how does it work?
Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts.
Read moreSW Score Breakdown
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is EvaSys and how does it work?
EvaSys is a comprehensive survey and examination management software incorporated with a variety of quality abilities. It easily caters to differential organisational requirements that involves periodic surveys and examinations alike. EvaSys ensures that independent surveys can be carried out without any hassle and, of course, effectively. Its automatic feedback process ensures that evaluations are conducted in real-time for both minute and massive improvements necessary for the organisation in concern. As for exams, the platform ensures that high quality and flexible online papers are available on the go. Exams are mainly handled by Evaexam and that includes everything from paper preparations to conducting the exam and submission as well as evaluation. Communicating results is the last part of an exam and this too is taken care of by the software that sends real-time notifications to the candidates. Quality management is the third of all procedures that EvaSys perfectly looks after. Clients desire stellar quality while investing in a solution and this is exactly what is taken care of. EvaSys’s innovative workflow management system is flexible enough to be integrated with the client’s strategies of digitisation.
Read moreSW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Block Survey and how does it work?
Block Survey is an end-to-end encrypted forms & surveys management platform with a privacy-first approach. The data within Block Survey are stored in decentralized private storage, notably accessible to specific authorities within the company. Data leaks and breaches are thus prevented. The privacy of respondents is essentially protected by blocking ads and cookies which can pose a threat to private information. Further, with the innovative approach of curating conversational surveys, the completion rate is doubled. Clients have the liberty to customise their brand kit by selecting preferable fonts, themes, as well as logos. Unlimited integrations, allow clients to connect their forms with over 20+ apps at a time. Pivot tables, Word Cloud and Sentiment Analysis feature the collected data and key insights regarding various products and services that Block Survey has to offer. Further, the forms and surveys created using this platform can be easily added to the client’s website as embeds, pop-ups, sliders and cards. Over time, Block Survey has gathered a loyal clientele of over 500+ reputed companies.
Read moreSW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Akin and how does it work?
AKIN is a revolutionary data analytics platform that makes use of cutting-edge next-generation Artificial Intelligence software. We've eliminated the need for the costly and time-consuming up-front work associated with NLP, allowing you to be up and running with a practical solution that is accurate and successful in a very short time. To accomplish the process of feature engineering and extraction, selecting machine learning algorithms and testing multiple techniques, labeling tens or hundreds of thousands of records, and training ML Algorithms, a team of scientists is not required. You may easily configure/add the concepts you want to detect using AKIN AI. It then uses that input, along with its pre-programmed knowledge, to detect certain concepts and make highly accurate conclusions and determinations. Without losing track of order and collection statuses, you'll be one step closer to assuring optimum customer happiness. Increase product awareness with marketing and promotions, and take advantage of the potential to sell more in less time. Experience the difference of providing your customers with ease of use as well as visuality by using theme designs customized to your companies.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ngSurvey and how does it work?
ngSurvey is an advanced form and survey software that lets enterprises create flexible forms for feedback and data analysis. Packed with a vast array of features, this platform makes data collection through online forms extremely easy. ngSurvey provides a comprehensive library of questions to fit any and all types of survey formats. Users also get to customise and create their own questions with a simple, easy-to-use interface designed for quick survey and form construction. The platform comes equipped with a variety of extensive widgets right out of the box like calendars, file uploads, fields, captcha, etc. with the provision to create more widgets as per needs. Conditioning logic rules, dynamic questions and dedicated thank you pages let users make surveys more responsive and interactive at the same time. Moreover, forms generated through ngSurvey auto-saves the progress levels of individual respondents and lets them start from the next question. Furthermore, developers can add multiple languages to make surveys more inclusive and expand their reach.
Read moreSW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Shrivra SmartReviews and how does it work?
Shrivra SmartReviews is designed very clearly and cleverly. It will take a couple of minutes to set it up. You can use an offline survey app to set up an iOS/Android-based kiosk for feedback or you can always take in-person feedbacks. It syncs up all the data securely when you connect to internet after the offline mode. With a collaborative Response Inbox, you can take actions directly from the inbox to convert feedbacks into tasks.
Read moreSW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Palzin Feedback and how does it work?
Palzin Feedback is a feedback management platform that assists you in creating better goods and products by providing real-time consumer inputs and feedback. It allows you to gather consumer feedback, get insights, and plan your next project accordingly. Nothing will fall through the cracks since everything is in one location. With Palzin Feedback, you can analyze and determine what is most essential and impactful by obtaining real-time user feedback. You can plan future projects and keep stakeholders informed about what's ahead. You can share updates to keep everyone informed about your new features and issue patches. You can collect comments on a dedicated board, either publicly or privately to get an overview of what your clients are thinking, which can aid you in identifying popular concepts. With Palzin Feedback, you can group similar requests together and pin important updates to the top of every post. Additionally, you can see all of the votes and posts on a user's profile and include data such as monthly expenditure, company type, and even custom fields with Palzin Feedback.
Read moreSW Score Breakdown
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IdeaPlan and how does it work?
Entrepreneurs, startup teams, and product managers use IdeaPlan's Product Management Operating System to crowdsource, prioritize, and launch features their customers love. Manage ideas, change statuses, prioritize, comment, search and filter. Customers submit ideas and feedback, vote, comment, and view statuses.Customer facing roadmap showcasing high-level statuses.
Read moreSW Score Breakdown
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Bromb and how does it work?
Simply place the bromb script in the head of your website or app. The widget opens when the user clicks that link without leaving your site.
SW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Datafliq and how does it work?
Create surveys, get feedbacks from your customers or audience. Get analytic insights for the business or research and scale. Datafliq helps to create the surveys seamlessly and get insights on the go. Datafliq gives the ability to have a customized interface to ask the questions and aggregate the responses in well curated data-oriented presentation.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pointerpro and how does it work?
Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change.
Read moreSW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Merren and how does it work?
Introducing Merren: the customer survey system that makes it possible for businesses of any size to stay connected with their customers and develop incredible solutions. In a tech landscape that is becoming increasingly demanding, Merren provides a groundbreaking way to survey customers, helping user to build better products and offerings than ever before. Merren gives you access to robust data that can be obtained quickly and easily through popular messaging apps like WhatsApp, Facebook, and Instagram Messenger. This gives customers the uniquely conversational experience they’re looking for – making surveys more enjoyable for participants and giving you quality, timely feedback. No longer do businesses have to rely on traditional methods of conducting surveys. With technology advancing all around us, Merren provides a modern option that is designed to help get ahead of competition when it comes to meeting customer needs and expectations. Despite its various powerful features, Merren is also exceptionally simple; this means can use it without being an expert in tech. The benefits speak for themselves: once implemented into workflow, Merren will provide valuable insights which allow to fine-tune everything from product design to customer support. There has never been an easier or more efficient way to serve base – so don’t miss out on this amazing opportunity!
Read moreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Nobits and how does it work?
Made for the professional, Nobits allows easily manage customer feedback so can quickly act upon customer insights and feature requests. Nobits simplify process by seamlessly integrating feedback into Notion while still giving control of the data collected. With an easy-to-use drag-and-drop interface, anyone in organization will be able to navigate the platform and create customized templates to fit their specific needs. Whether it’s a comment from a customer or a bug report from a developer, Nobits is designed to make every team member’s life easier when it comes to assembling data quickly and accurately. It also offers insights into feedback trends so that teams can understand their customers better and develop product strategy accordingly. For professionals who just don’t have enough time in their busy days, Nobits is an invaluable tool that streamlines feedback processes while ensuring accuracy and efficiency.
Read moreSW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserFeedback and how does it work?
If the customer is ready to take the website to the next level? UserFeedback supercharges the interactions with website visitors; unlocking the mysteries of what really makes them tick – and helping to develop high-converting, customer-friendly experiences. Whether if the customer is looking to increase sales, optimize conversions, or brainstorm content ideas, UserFeedback is the perfect solution. This advanced analytics technology is designed to give the expert insights behind why the website visitors are on the customers site – in real-time. Get access to in-depth analysis of customer preferences and behaviour, allowing to craft the website’s sales and messaging strategies around what visitors find most compelling. And with just one click the customer can send targeted surveys that provide data on exactly how successful with website meeting visitors’ expectations.
Read moreSW Score Breakdown
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qualli and how does it work?
Introducing Qualli - the ultimate solution for building apps that users will absolutely love! Designed with a mobile-first approach, Qualli ensures that the app experiences are optimized for smartphones and tablets, guaranteeing a seamless user journey from start to finish. Its understand that gathering feedback from users is paramount in creating extraordinary experiences. That's why Qualli offers intuitive surveys that make it effortless for users to share their thoughts. With just a few taps, users can provide valuable insights, allowing to understand their needs, preferences, and pain points. Qualli's user-friendly interface is designed with professionals in mind. Whether a skilled app developer or a seasoned product manager, this platform provides a seamless experience that simplifies the process of collecting feedback. Say goodbye to complex, cumbersome survey builders - with Qualli, can create engaging surveys in minutes. This advanced analytics feature provides comprehensive insights into user data, allowing to identify trends, make data-driven decisions, and prioritize improvements. With Qualli, have the power to optimize app strategy, enhance user satisfaction, and increase user retention rates. Join the league of industry leaders who have already revolutionized their app development process with Qualli. Choose Qualli and unleash app's true potential.
Read moreSW Score Breakdown
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
43% of Survey/ User Feedback Software offer a Free Trial , while 52% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Refiner
|
83 | 4.8 |
Viable
|
75 | 0 |
Snap Surveys
|
90 | 4.2 |
DirectPoll
|
81 | 4.5 |
Netigate
|
89 | 4.6 |
Customer Thermometer
|
86 | 4.4 |
EvaSys
|
74 | 4.4 |
Block Survey
|
87 | 4.8 |
Akin
|
78 | 0 |
ngSurvey
|
84 | 4.5 |
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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