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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Lightster and how does it work?
Lightster is an innovative product for user-centric teams who want to be sure their projects are nothing short of perfect. With Lightster, these teams can instantly connect with potential users who can easily review and offer valuable feedback on their work. This revolutionary product offers professionals an efficient and creative way to create the best experiences in the most streamlined manner. With just a few clicks, they can get quick access to invaluable information from the prospective users they need to help make a successful product. Through Lightster’s innovative approach, the user-centric team can be sure that the original goals are reached and the ultimate experience is one that impresses all who use it. Lightster makes sure that every team has the resources they need to make their product the best it can be.
Read moreSW Score Breakdown
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Echo and how does it work?
Introducing Echo — the revolutionary new tool for collecting customer feedback and using it to power the company’s growth. With Echo, the customer can quickly and easily turn customer feedback into actionable tasks, helping to identify product improvements and guide development decisions. Now more than ever, customer feedback should be at the heart of every business — and Echo makes it easy. Never miss a chance to gather customer feedback. Echo always keeps the customer in the loop, allowing to stay ahead of the curve when it comes to customer insights. With automatic sorting, tagging, and rating of customer opinions, the csutomer can quickly and easily determine what drives customer satisfaction. Plus, with real-time notifications of changes and trends, always up-to-date on the voices that matter most to the customers growth.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Mopinion and how does it work?
Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.
Read moreSW Score Breakdown
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyMonkey Enterprise and how does it work?
SurveyMonkey Enterprise is a specially designed survey management platform built for businesses. Feedback-related data can be monitored within the software in a safe and secure manner, via top graded data-encryption facilities, SSAE-16 SOCII and SSO compliant data centers. It also offers active commitments to GDPR and HIPAA compliance. A single dashboard featured by SurveyMonkey Enterprise, enables admins to leverage advanced visibility and control over the collected data and also make sure that they are both secure and accessible. Users can also merge the collected information with pre-existing data via APIs and integrations with external platforms like Marketo, Microsoft Power BI etc. Further, HR administrators can use the solution to improve in-house employee experience by collecting candid feedback from them. Organizations can optimize the software to make feedback a part of their everyday business, they can set up strict policies, migrate or onboard users at scale and protect collected records.
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SurveyMonkey Enterprise Pricing
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuickTapSurvey and how does it work?
QuickTapSurvey is a flexible survey solution that lets you create, customize and launch surveys and data collection campaigns effectively. It is best suited for the businesses that depend on tablets and smartphones to collect data in person. It has an intuitive interface that provides full-fledged data coverage, that too without any internet connection. Moreover, you can easily design surveys on your own and collect every type of data from anywhere. Its real-time reports provide valuable insights based on which you can make essential business decisions. QuickTapSurvey can be really helpful for trade shows, market research, customer feedback, intercept marketing and in-person lead capture.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is InputKit and how does it work?
InputKit helps you improve customer satisfaction by collecting honest customer feedback and reviews. InputKit allows you to send customer satisfaction surveys to customers to find out about their experience with your company. It can then create reports based on this feedback so you can understand what actions you need to take to keep your customers happy.With InputKit, you can also collect customer reviews of your product or service, as well as ask happy customers for testimonials. InputKit can also be used internally to find out more about employee satisfaction. You can send them anonymous surveys with questions regarding their work, as well as get feedback on new products or strategy, or even just ask for suggestions for the next office party. InputKit also allows you to track how each employee has impacted customer satisfaction, as we as measure your Net Promoter Score.
Read moreSW Score Breakdown
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is EventSurvey360 and how does it work?
EventSurvey360 is a simple to use platform that helps users create online surveys. The solution makes survey creation easy using the already preset templates and smart designs, this results in enhanced surveys and quizzes that can be integrated with CRM for better experience. In-built Net Promoter Scores helps to understand customers’ reaction to the surveys and the Instant Customer Feedback helps improve customer response rate. Data gathered from the surveys can be analyzed and used to gain insights through its analytical tools. The software takes the customer insights and uses them to help identify key areas that require improvement. The solution serves as a powerful tool for marketing teams that require information from certain target audience. The platform proves to be an effective solution to better engage and understand employees, boost customer satisfaction and stay ahead of competition. EventSurvey360 can be integrated can be integrated with various third party tools to help improve customer interaction relationship.
Read moreSW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ResponseSuite and how does it work?
ResponseSuite is a Survey platform used to get customers engaged and build brand loyalty. The software offers Smart Page Redirects to sends people to different pages depending on their survey answers. Collect survey responses, generate reports, analyze your data and share real-time results. The software integrates with Email marketing and CRM to segment and increases conversion rates. Marketers, Agencies make use of the software.
Read moreSW Score Breakdown
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Talktroop and how does it work?
Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer responses in one place. The software integrates with an API to retrieve complaints/feedback. Small, Medium and Large companies make use of the software.
SW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FlexMR InsightHub and how does it work?
InsightHub is a comprehensive research solution designed to help streamline, scale, and supercharge operations. The platform provides access to a robust set of data collection, analysis, and activation tools. Bring focus groups, surveys, communities, and qualitative research together into a single platform with an expansive, flexible database that powers complete insight programs. InsightHub supports 60+ languages and a range of sample sources. Participants can be drawn from the database, third-party panels, uploaded files, or open survey links. It can run unlimited concurrent projects, can be fully branded, and is available across devices. Additionally, as a single space that unifies quality member, researcher, and stakeholder experiences – InsightHub enables new, agile ways of developing. The platform further promotes a diverse array of features that drive member engagement. InsightHub database holds information on all platform members. It supports custom fields and segmentations. Forums, leaderboards, a space to blog, and peer-to-peer messaging encourage participant interaction. Users can create custom homepages, project pages, and login/signup pages using widgets or CSS. Quick multiple choice and open text polls help gather quick responses to urgent questions. And this all takes place in a fully secure environment developed by FlexMR – holders of both the ISO 27001 and Cyber Essentials Plus information security certifications.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is UserVoice and how does it work?
UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from.
Read moreSW Score Breakdown
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zurvey.io and how does it work?
Zurvey.io is a professional survey solution that perfectly understands text answers. Has unique language capabilities to understand text data instantly with human-level precision in many languages.
SW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Informizely and how does it work?
Informizely is a survey platform for customer feedback. Find out why visitors are leaving and reduce site abandonment by showing a pop-up (or slide-in) survey at the moment a visitor is leaving your website and get valuable and actionable insights to further improve that page, your site, or your service. Allow visitors to share ideas, issues, and appreciation at any moment. Show as many questions and other items on a survey page as you like, and add as many pages to a survey as you want.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Crowdsignal and how does it work?
Crowdsignal is an intuitive survey tool that helps businesses create flexible and customised surveys as per convenience. It can also be used to create polls, forms and quizzes with 14 questions, including multiple-choice, Likert scales and free type. The tool allows users to customise the feel and look of individual surveys and polls besides creating brand-wise logos and colours in an inefficient manner. There are a variety of pre-made themes that companies can use or build a new one from scratch. Businesses can use their own URL to share their surveys or quizzes and watch their results in real-time. Moreover, they can also use filters to analyse essential data and view where their responses are coming from. The results can be exported to other people in PDF, Excel, CSV, XML or Google Docs formats. Crowdsignal provides Captcha, IP, password and Email protections in order to prevent automated bots from filling out the answers in the feedback.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qzzr and how does it work?
Qzzr helps top brands like ESPN, LinkedIn, HBO, Red Bull, and Marriott to create intelligent interactive content. Our Software, Studio, and Science offerings deliver increased exposure, engagement, conversions, and insights. Last year, over 358 million people used our tools.
SW Score Breakdown
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyRock and how does it work?
SurveyRock helps to get started quickly using one of many predefined templates (customer satisfaction, employee feedback, college course reviews, etc.) or if users already know what they want to say, just started adding questions. Choose from our numerous question types, including multiple-choice, rating, matrix, image, ranking, and more. Finally, select a survey theme that fits the brand or just go with our default elegant, classic style. They also offer the option to show the survey from right-to-left (RTL) for the clients who speak Arabic, Hebrew, Persian, Urdu, and others.
Read moreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pinpoll Tools and how does it work?
Pinpoll Tools helps to Create online votings and quizzes within minutes. Capture valuable user data with forms. Increase ad revenue with ads in polls. Polls and quizzes increase time on site and boost page impressions. Perfect for voting competitions thanks to multiple security features. Suited for larger companies with various roles and multiple departments. Optimized for AMP pages (official Google AMP Vendor).
Read moreSW Score Breakdown
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedlify and how does it work?
Feedlify software is a platform used to collect instant feedback on website or app. The software offers a simple Widget and can add them on website with a single line of code and start collecting feedback from your customers. Measure data-insights and engage people to boost product sales. Marketers, Small and Medium companies make use of the software.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Delighted and how does it work?
Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement.
Read moreSW Score Breakdown
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Freddy Feedback and how does it work?
Freddy Feedback software is a platform used to collect feedback on your product. The software offers tools to customize the feedback widget with emojis, themes, and more. Collaborate with your team with email survey to measure the responses via dashboard. Receive responses directly in Slack and export data in minutes. Product Managers, Small and Medium companies make use of the software.
Read moreSW Score Breakdown
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
43% of Survey/ User Feedback Software offer a Free Trial , while 52% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Lightster
|
85 | 5 |
Echo
|
71 | 0 |
Mopinion
|
90 | 4.3 |
SurveyMonkey Enterprise
|
86 | 4.6 |
QuickTapSurvey
|
91 | 4.7 |
InputKit
|
81 | 0 |
EventSurvey360
|
80 | 4.2 |
ResponseSuite
|
85 | 4.7 |
Talktroop
|
70 | 0 |
FlexMR InsightHub
|
87 | 5 |
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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