Zoho Assist |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Upscope is a web-based remote access tool offering powerful remote control and support features. It includes diagnostic tools for early issue detection, ensuring smooth remote access functionality. No additional installation is required for screen sharing with users on remote computers or devices, making it quick and hassle-free to get started. Upscope seamlessly integrates with tools like Intercom and your existing phone system, ensuring a streamlined workflow. One standout feature is its ability to highlight areas on the screen, guiding remote users where to click, making troubleshooting or collaboration more efficient. Designed for ease of use, Upscope delivers seamless remote control capabilities, perfect for customer support teams or IT professionals. Whether you're assisting a client or resolving technical issues, Upscope simplifies the process with intuitive features and reliable performance. This tool ensures effective communication and problem-solving, making remote support not just simple but highly efficient. Perfect for modern support needs.. Read more | ScreenConnect (formerly ConnectWise Control) is the ultimate remote support and access solution for IT teams, enabling fast, secure, and stress-free problem-solving. With instant access to any device, technicians can troubleshoot issues remotely, eliminating the need for on-site installation and saving time while boosting productivity. The shared toolbox streamlines teamwork by letting users upload and run tools as administrators during sessions, enhancing efficiency and collaboration. Advanced features like privileged access management (PAM) ensure data stays secure, granting admin access without sharing sensitive passwords. Detailed access logs provide peace of mind, keeping businesses compliant with regulatory standards and cyber insurance requirements. Customizable extensions simplify workflows, reduce costs, and even allow businesses to share innovations on the ConnectWise Marketplace. Whether it’s resolving IT issues, transferring files securely, or managing systems behind the scenes, ScreenConnect turns complex tasks into seamless solutions. It’s a reliable partner for IT professionals, empowering them to focus on what matters, keeping users and systems running smoothly. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
Not Available
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# 2 Fastest Growing # 2 Most Popular |
| Total Features |
5 Features
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9 Features
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| Common Features for All |
Access Control
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
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Access Control
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
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| Unique Features |
Diagnostic Tools
Session Transfer
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Diagnostic Tools
Session Transfer
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| User Rating |
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| User Sentiments |
Not Available
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Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates |
| Review Summary |
Not Available
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Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution. |
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $15.00 $18.00 per user / month Startup $19.00 $23.00 per user / month Business $30.00 $36.00 per user / month Enterprise Custom |
ScreenConnect Remote Access $33.00 $41.00 per month One $30.00 $30.00 per month Standard $45.00 $59.00 per month Premium $55.00 $69.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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| Company Details | Located in: London, United Kingdom - W1F 8BH | Located in: Tampa, Florida |
| Contact Details |
+44 20 3778 0432 |
+1 800-671-6898 |
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