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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.6 68,920 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DeskRoll logo
Remote Access Software

4.5 11 user ratings

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Overview

Description TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers. Read more DeskRoll Remote Desktop allows users to control remote desktops, send files and use applications from anywhere over a secure tunnel. Unlimited endpoints, multi-seat with access control and mass deployment. Work on the go does remote access from any OS, including mobiles. Connect to users on Windows and Macs. Use your mobile for two-factor authentication. Use mass and silent DeskRoll app deployment, send files, use clipboard sync, keyboard shortcuts, built-in text chat, incoming support request notifications and do much more. Access remote desktops regardless of your network infrastructure. No need to use VPN or proxy, no need to open additional ports. Open multiple connections in your browser tabs. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $3.25.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    61%
  • Popularity
    93%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    74%
  • Momentum
    62%
  • Popularity
    75%
SaaSworthy Awards # 2 Most Worthy # 1 Fastest Growing
Not Available

Features

Total Features
8 Features
3 Features
Common Features for All
    Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 5 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

    Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Business Hours
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 68,920 user ratings
    4.5/5 11 user ratings
    Rating Distribution
    • Excellent

      81.9%
    • Very Good

      9.1%
    • Average

      1.8%
    • Poor

      1%
    • Terrible

      6.2%
    • Excellent

      54.5%
    • Very Good

      36.4%
    • Average

      9.1%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

      Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

      Not Available
    Review Summary

    TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $3.25.
    Pricing Plans
    Monthly Plans Annual Plans

    Single User Others

    Multi User Others

    Teams Others

    STARTER $3.25 $3.25 per month

    LITE $8.25 $12.95 per month

    PRO $24.95 $29.95 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 12 More
    User profile
    + 1 More
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Germany Founded in: 2005 Located in: Cupertino, California
    Contact Details

    +49 7161 305898581

    https://www.teamviewer.com/en/products/teamviewer/

    +1 888 496 5173

    https://deskroll.com/

    Social Media Handles

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