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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help in a seamless way. Whenever customers buy something, they have some questions in their mind about the products. tawk.to help businesses to offer relevant answers providing an amazing shopping experience. It offers a single place for users to communicate with their customers all over the world. The platform also provides its users with easily identifiable FAQs and knowledgeable articles and shortcuts so they can respond faster. With tawk.to, businesses can see on which page the customer is in real-time. This allows them to strike customers with the information they want in no time. Read more | NovoChat is an omnichannel messaging platform that enables companies to broadcast messages and promotions over WhatsApp and Messenger. It also allows them to provide multi-agent customer support over the aforementioned platforms, facilitating steady business growth. Moreover, with NovoChat, companies can send messages to the loyal client base in bulk, providing all the required updates about current proceedings within the organisation. Admins can start with the particular solution in three easy steps, they need to generate a workspace, upload CSV files of contacts and start generating personalised messages. It can also be used to have 1:1 conversations, generate sales opportunities and in customer segmentation tasks. The effective use cases of NovoChat goes as, FB messenger on website, LINE on website, chat button on website and Telegram on website. Lastly, users can depend on the knowledge base of NovoChat to learn how to broadcast messages on Whatsapp business, add chat buttons on their websites and WhatsApp business on websites. Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 3 Most Worthy # 16 Highly Rated |
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| Total Features |
9 Features
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4 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| User Sentiments |
Free Plan, Ease of Use, Real-time visitor monitoring, Customizable chat widget Mobile App Issues, Customer Support Issues, Limited Customization Options, Notification Issues |
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| Review Summary |
Users praise Tawk.to's user-friendly interface, ease of setup, and comprehensive features. They appreciate the ability to customize the chat widget, proactive chat invitations, and detailed analytics. Many reviewers highlight the excellent customer support, responsiveness of the team, and the platform's reliability. The mobile app and offline messaging capabilities are also well-received. However, some users mention occasional technical glitches and limitations in customization options. Overall, Tawk.to is valued for its user-friendliness, feature-richness, and supportive customer service. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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tawk.to Free |
Free Free Business $19.00 $19.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 3 More
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| Company Details | Located in: Las Vegas, Nevada Founded in: 2010 | Located in: Singapore |
| Contact Details |
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| Social Media Handles |
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