Tandem vs LogMeIn Resolve (formerly GoTo Resolve) Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tandem

Remote Access Software

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Resolve (formerly GoTo Resolve)

Remote Access Software

View Details

Overview

Description

Tandem is a powerful platform designed to streamline workflows and enhance team collaboration with just one click. It allows teams to work together in the same virtual workspace, enabling seamless 1-on-1 conversations and group interactions. The software is compatible with Mac, Windows, and Linux desktops, making it easily accessible across different operating systems. Tandem integrates with popular tools like Slack, Asana, and more, ensuring smooth communication and project management. Ideal for freelancers, small businesses, and medium-sized companies, Tandem helps teams stay connected and productive, no matter where they are. By combining simplicity with powerful features, Tandem ensures that collaboration is effortless and efficient. Whether managing tasks, holding meetings, or simply catching up with a teammate, Tandem is the go-to platform for effective teamwork. It’s a must-have tool for organizations looking to boost productivity and foster seamless communication in their day-to-day operations. Read more

Resolve simplifies IT management with a user-friendly Unified Endpoint Management (UEM) platform, giving IT and MSP teams the tools to manage all devices—Windows, Mac, and Android—through a single, centralized console. Proactively handle patch management, alert notifications, antivirus protection, and remote execution, even for offline devices. Resolve ensures company data stays secure with endpoint compliance and real-time device monitoring, while streamlining asset tracking to provide insights into inventory, license compliance, and usage for smarter decisions. Beyond device management, Resolve optimizes IT workflows with built-in helpdesk tools, a knowledge base, and AI-powered insights to detect and resolve issues proactively. Tackle tickets with ease and eliminate inefficiencies to boost productivity. Whether scaling a startup or managing an enterprise, Resolve offers secure, efficient, and flexible IT management, so users can focus on growing your business while leaving the tech complexities to us. Read more

Pricing Options

Free Trial Not Available
Starts at $45.75. Offers Free-forever plan.

Free Trial Available
Starts at $23.0.

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

66%
Popularity

74%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

88%
Momentum

66%
Popularity

65%

Features

Total Features	9 Features	9 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 4 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 4 More - Show Less
Unique Features	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Sentiments	Not Available	User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup
Review Summary	Not Available	Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $45.75. Offers Free-forever plan.	Free Trial Available Starts at $23.0.
Pricing Plans Monthly Plans Annual Plans	Free Free Small Teams $45.75 $59.00 per month Medium Teams $91.58 $119.00 per month Large Teams $374.91 $449.00 per month	Remote Access $23.00 $23.00 per month Remote Support Plus $44.00 $44.00 per month Standard Endpoint Management $57.00 $57.00 per month Premium Endpoint Management $63.00 $63.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Remo Virtual Office WorkDesk RemotePC 4.2 194 ratings Tandem Vs RemotePC Remotewo Remotings	Splashtop Remote Support 4.6 482 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs Splashtop Remote Support RescueAssist 4.5 381 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs RescueAssist GoToMyPC 4.5 230 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs GoToMyPC AnyDesk 4 2,277 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs AnyDesk Splashtop Business Access 4.9 663 ratings LogMeIn Resolve (formerly GoTo Resolve) Vs Splashtop Business Access
	View All Tandem Alternatives	View All LogMeIn Resolve (formerly GoTo Resolve) Alternatives