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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TalkLift logo
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chatdesk Teams logo
Live Chat Software

4.9 11 user ratings

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Overview

Description TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS. Read more Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $99.00. Offers Custom plan.
SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    74%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    65%
  • Reviews
    69%
  • Momentum
    61%
  • Popularity
    81%

Features

Total Features
2 Features
1 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
Not Available
4.9/5 11 user ratings
Rating Distribution
Not Available
  • Excellent

    90.9%
  • Very Good

    9.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $99.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Grow $29.00 $29.00 per month

Standard $49.00 $49.00 per month

Premium $99.00 $99.00 per month

Enterprise Custom

Growth $99.00 $99.00 per month

Advanced $900.00 $900.00 per month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots TalkLift Screenshot
+ 4 More
Not Available
Videos Video Thumbnail Not Available

Vendor information

Company Details Located in: Nairobi, Kenya Located in: New York, NY
Contact Details

Not available

https://talklift.com/

+1 (929) 248-4090

https://www.chatdesk.com/teams

Social Media Handles

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