Syndeo.cx vs Revolver Comparison

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Syndeo.cx

Live Chat Software

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revolver

Live Chat Software

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Overview

Description

Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. Read more

Revolver software is a platform used to solve customer problems. The software offers tools to reply chat in seconds with predefined answers with AI & machine learning algorithms. Talk to your customers with a live chat widget installed on your website in one copy-paste. Small, Medium companies make use of the software. Read more

Pricing Options

Free Trial Available
Starts at $78.00. Offers Custom plan.

Free Trial Available
Starts at $29.00.

SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

62%
Popularity

75%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

61%
Popularity

61%

Features

Total Features	4 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Pricing

Pricing Options	Free Trial Available Starts at $78.00. Offers Custom plan.	Free Trial Available Starts at $29.00.
Pricing Plans Monthly Plans Annual Plans	Business $78.00 $78.00 per month Enterprise Custom	Starter $29.00 $29.00 per month Growth $59.00 $59.00 per month Business $99.00 $99.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Smartchat Syndeo.cx Vs Smartchat Zendesk Chat 4.5 432 ratings Syndeo.cx Vs Zendesk Chat Synthetix 4.2 6 ratings ChatFlow247 5 1 ratings Syndeo.cx Vs ChatFlow247 Tidio 4.7 215 ratings Syndeo.cx Vs Tidio	LiveChat 4.5 1,736 ratings Revolver Vs LiveChat LiveAgent 4.7 1,922 ratings Provide Support 4.6 111 ratings Revolver Vs Provide Support DeskMoz 5 16 ratings Revolver Vs DeskMoz WebsiteAlive 4.7 9 ratings Revolver Vs WebsiteAlive
	View All Syndeo.cx Alternatives	View All Revolver Alternatives