Txt Muse |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. Read more | Customer callback gives customer the chance to request a phone call later, should they want to switch to a phone conversation. And, it’s another great way to collect phone number leads, so can let them know about future promotions and offerings. Be confident in customer support, knowing that no ticket is ever left behind. Each time an issue occurs, agents create a ticket which is then sent to another agent or manager who can help resolve the issue. No ticket is ever closed until it is fixed, so can rest assured knowing that no problem will ever slip through the cracks. Read more |
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| SW Score & Breakdown |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
4 Features
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6 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Business $78.00 $78.00 per month Enterprise Custom |
Start Free Pro $9.99 $29.99 per user / month Human Chatbot $24.00 $24.00 per day |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
| Videos |
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Not Available |
| Company Details | Located in: United Kingdom |
Not available |
| Contact Details |
+ 44 (0) 28 90767266 |
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| Social Media Handles |
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Not available |
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