RescueAssist vs Sodasync Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RescueAssist

Remote Access Software

4.5 381 user ratings

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Sodasync

Remote Access Software

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Overview

Description

RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software. Read more

Sodasync software is a platform used to record videos in team meetings right in the browser. Manage asynchronous communication with your teams and can monitor meetings in different time-zones. Collaborate with your team to automate business workflows. Remote Teams, Small and Medium companies make use of the software. Read more

Pricing Options

Free Trial Available
Starts at $55.00.

Free Trial Not Available

SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

86%
Momentum

66%
Popularity

81%

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

60%
Popularity

62%

Features

Total Features	8 Features	0 Features
Common Features for All	Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 3 More - Show Less	Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings
Unique Features	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.5/5 381 user ratings	Not Available
Rating Distribution	Excellent 58% Very Good 36.2% Average 5% Poor 0.3% Terrible 0.5%	Not Available
User Sentiments	User Friendly Interface, Fast Remote Connections, Seamless Screen Sharing, Reliable Remote Access Unreliable Software, Occasional Connection Issues, Limited Mobile Device Support, Confusing Multi-Monitor Navigation	Not Available
Review Summary	Users appreciate the remote access, screen sharing, and remote control capabilities of the software, which enable efficient troubleshooting and support. It is praised for its user-friendly interface, ease of setup, and compatibility with various devices and operating systems. However, some users have reported occasional connectivity issues, slow response times, and difficulty navigating the software's interface. Additionally, there is feedback suggesting that the pricing could be more flexible to accommodate different business needs.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $55.00.	Free Trial Not Available
Pricing Plans Monthly Plans Annual Plans	RescueAssist $55.00 $69.00 per month
	View Detailed Pricing	Not Available

Alternatives

	LogMeIn Resolve (formerly GoTo Resolve) RescueAssist Vs LogMeIn Resolve (formerly GoTo Resolve) Zoho Assist 4.4 5,184 ratings RescueAssist Vs Zoho Assist GoToMyPC 4.5 230 ratings RescueAssist Vs GoToMyPC Instant Housecall 4.6 11 ratings RescueAssist Vs Instant Housecall Splashtop Remote Support 4.6 482 ratings RescueAssist Vs Splashtop Remote Support	Remote Meeting Remotewo Remo Virtual Office Sodasync Vs Remo Virtual Office Remotings RemotePC 4.2 194 ratings Sodasync Vs RemotePC
	View All RescueAssist Alternatives	View All Sodasync Alternatives