RescueAssist vs remonade Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RescueAssist

Remote Access Software

4.5 381 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

remonade

Remote Access Software

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Overview

Description

RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software. Read more

Remonade Software is a powerful platform designed to streamline team collaboration and improve workflows. With its user-friendly calendar-based task management system, users can easily assign tasks, set deadlines, and keep everyone on the same page. The platform allows to track progress, monitor tasks completion rates, and review overall team performance in real time. Remonade also offers detailed reporting features, enabling users to generate reports with notes to evaluate business workflows and identify areas for improvement. Whether managing remote teams or running a small to medium-sized business, this software is built to meet the needs and enhance productivity. By simplifying team collaboration and task management, Remonade Software ensures the team stays organized and efficient, no matter the size or location. It’s the perfect solution for businesses looking to optimize their operations and achieve better results with minimal effort.. Read more

Pricing Options

Free Trial Available
Starts at $55.00.

Free Trial Not Available
Starts at $9.0. Offers Free-forever plan.

SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

86%
Momentum

66%
Popularity

81%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

61%
Popularity

64%

Features

Total Features	8 Features	9 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 3 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 4 More - Show Less
Unique Features	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.5/5 381 user ratings	Not Available
Rating Distribution	Excellent 58% Very Good 36.2% Average 5% Poor 0.3% Terrible 0.5%	Not Available
User Sentiments	User Friendly Interface, Fast Remote Connections, Seamless Screen Sharing, Reliable Remote Access Unreliable Software, Occasional Connection Issues, Limited Mobile Device Support, Confusing Multi-Monitor Navigation	Not Available
Review Summary	Users appreciate the remote access, screen sharing, and remote control capabilities of the software, which enable efficient troubleshooting and support. It is praised for its user-friendly interface, ease of setup, and compatibility with various devices and operating systems. However, some users have reported occasional connectivity issues, slow response times, and difficulty navigating the software's interface. Additionally, there is feedback suggesting that the pricing could be more flexible to accommodate different business needs.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $55.00.	Free Trial Not Available Starts at $9.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	RescueAssist $55.00 $69.00 per month	Free Free Pro $9.00 $9.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All RescueAssist Alternatives	View All remonade Alternatives