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SocialEpoch WhatsApp SCRM logo

SocialEpoch WhatsApp SCRM

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Re:amaze logo
Live Chat Software

4.6 162 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wazzup logo
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Overview

Description The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are. Read more Wazzup is the ultimate solution for simplifying the sales process through messenger platforms. This innovative tool seamlessly integrates popular CRMs with WhatsApp, revolutionizing the way they communicate with your clients. They understand the importance of streamlining sales processes and have designed Wazzup to make selling through messengers a breeze. For all the sales reps out there, imagine being able to text directly from their CRM through WhatsApp. No more switching between multiple platforms - with Wazzup, they can stay organized and efficient, all within the comfort of WhatsApp. But that's not all, Wazzup also automatically creates contacts and deals for new clients and stores chat history in their CRM. No more manual data entry and missed opportunities - everything is conveniently stored in one place. And for those routine messages, Wazzup has got them covered with automatic sending. They can set up personalized messages that will be sent automatically, saving they time and energy. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $16.00.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    78%
  • Momentum
    66%
  • Popularity
    80%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    75%

Features

Total Features
3 Features
4 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 162 user ratings
    Not Available
    Rating Distribution
    • Excellent

      75.9%
    • Very Good

      16.7%
    • Average

      2.5%
    • Poor

      1.2%
    • Terrible

      3.7%
    Not Available
    User Sentiments

      Centralized Communication Channels, Ease of Use, Excellent Customer Support, Extensive Integrations

      Limited Customization Options, Occasional Software Glitches, Complex Admin Navigation, Limited Reporting Functionality

      Not Available
    Review Summary

    Users appreciate Reamaze's user-friendly interface, saying it's well-designed and easy to navigate. They also praise its customer support, describing it as responsive, helpful, and knowledgeable. Additionally, many users highlight Reamaze's automation capabilities, commending its ability to streamline workflows and save time. However, some users have expressed concerns regarding the limited customization options and the occasional occurrence of technical glitches. Overall, Reamaze is generally well-received by users, with many finding it to be a valuable tool for managing customer interactions.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $29.00. Offers Custom plan.
    • Free Trial Available
    • Starts at $16.00.
    Pricing Plans
    Monthly Plans Annual Plans

    BASIC $29.00 $29.00 per user / month

    PRO $49.00 $49.00 per user / month

    Starter $59.00 $59.00 per month

    PLUS $69.00 $69.00 per user / month

    Enterprise Custom

    Start $16.00 $20.00 per month

    Pro $36.00 $45.00 per month

    Max $72.00 $90.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Attract and convert more customer using modern chat features.
    + 2 More
    Not Available
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details

    Not available

    Located in: Riga, Latvia
    Contact Details

    Not available

    https://www.reamaze.com/

    Not available

    https://wazzup24.com/

    Social Media Handles

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