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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Re:amaze logo
Live Chat Software

4.6 162 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chatango logo
Live Chat Software

4.7 3 user ratings

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Overview

Description The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are. Read more Chatango offers a comprehensive solution for online conversations, enabling professionals to communicate in real time. With its reliable performance and its highly customizable features, Chatango is quickly becoming a go-to platform for professional conversations. For businesses looking to manage discussions with customers or within their own team, Chatango’s different form factors provide an ideal fit. Box format enables content to be advantageously placed on websites, while Tab or Ticker formats give a sleek presence wherever conversation needs to take place. The options are available also mean restricted administrative control can easily be implemented - allowing organizations to keep large groups readable via user rate limit messages. What makes Chatango a great tool is that it is always secure and reliable – perfect for handling any spike in traffic that may come from breaking news events. Because of its ease of use and flexibility, Chatango presents users with an efficient solution regardless of the project at hand. The impressive performance offered by this communication platform makes Chatango the ideal choice for professionals wishing for a fast and effective way to engage in real-time conversations across all devices and platforms. With unbeatable performance, complete customizability, built-in security features, and available in multiple format types Chatango provides the perfect solution for online dialogue. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    78%
  • Momentum
    66%
  • Popularity
    80%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    65%
  • Momentum
    63%
  • Popularity
    66%

Features

Total Features
3 Features
2 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Video Chat Make conversations more personal with video calling between your agents and your visitors

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 162 user ratings
4.7/5 3 user ratings
Rating Distribution
  • Excellent

    75.9%
  • Very Good

    16.7%
  • Average

    2.5%
  • Poor

    1.2%
  • Terrible

    3.7%
  • Excellent

    66.7%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Centralized Communication Channels, Ease of Use, Excellent Customer Support, Extensive Integrations

    Limited Customization Options, Occasional Software Glitches, Complex Admin Navigation, Limited Reporting Functionality

    Not Available
Review Summary

Users appreciate Reamaze's user-friendly interface, saying it's well-designed and easy to navigate. They also praise its customer support, describing it as responsive, helpful, and knowledgeable. Additionally, many users highlight Reamaze's automation capabilities, commending its ability to streamline workflows and save time. However, some users have expressed concerns regarding the limited customization options and the occasional occurrence of technical glitches. Overall, Reamaze is generally well-received by users, with many finding it to be a valuable tool for managing customer interactions.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

BASIC $29.00 $29.00 per user / month

PRO $49.00 $49.00 per user / month

Starter $59.00 $59.00 per month

PLUS $69.00 $69.00 per user / month

Enterprise Custom

Chatango Free

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Attract and convert more customer using modern chat features.
+ 2 More
Not Available
Videos Video Thumbnail
+ 3 More
Not Available

Vendor information

Company Details

Not available

Not available

Contact Details

Not available

https://www.reamaze.com/

Not available

https://chatango.com/

Social Media Handles

Not available

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