NinjaOne (NinjaRMM) |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Pulseway is an RMM software, built to help MSPs and IT teams reduce down-time and set new standards for efficiency through automation. The full-featured mobile app allows IT Technicians to learn about issues and remediate them, even when they are out servicing other customers. Introduce efficiencies immediately by automating your workload so you can move from reactive to proactive working. This frees up time to deliver higher-value services to your customers, smash your SLAs and take on new customers without impacting existing ones. Read more | With an all-in-one RMM, PSA, and Remote Access platform, they can start, run, and expand their MSP business. Reduce operational overhead and save time addressing their clients' demands so they can focus on closing new sales and providing top-tier solutions. Syncro provides them with an all-in-one solution for their clients, including unlimited PC and Mac agents (no per-device fees), contract administration with integrated billing, policy inheritance, built-in remote access, and interfaces with top-tier partners. Invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing, and other managed IT services are all included in this RMM and PSA platform.Syncro is adaptable to their business's demands and operations, allowing them to run a more effective and lucrative operation every day. Syncro is constantly adding new features based on community feedback, ensuring that they always have the functionality they need in one place. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Ease of Use, Reliable Remote Access, Comprehensive Monitoring Capabilities, Excellent Mobile Application Limited Third-Party Integrations, Occasional Connectivity Issues, Limited Cross-Platform Support, Slow Customer Support Response |
Affordable Pricing, Ease of Use, Extensive Integrations, Powerful Scripting Slow Support Response, Outdated User Interface, Limited Reporting Functionality, Mobile App Issues |
| Review Summary |
Pulseway is a remote monitoring and management (RMM) tool praised for its user-friendliness and ease of use, particularly for small to medium businesses (SMBs). Users appreciate its intuitive interface, powerful mobile app, and ability to automate tasks and push updates. A frequent highlight is Pulseway's cost-effectiveness compared to competitors. However, some users note limitations in cross-platform support, particularly for Mac and Linux systems. Additionally, concerns about slow support response times and occasionally pushy sales tactics have been raised. Overall, Pulseway is a solid choice for SMBs seeking a streamlined RMM solution with a focus on Windows systems, but potential users should be aware of these limitations. |
User reviews of Syncro highlight its affordability and comprehensive feature set, particularly for smaller MSPs. They appreciate the integration of RMM and PSA tools, allowing for streamlined operations and centralized management. While users praise its ease of use and intuitive interface, some note the need for improvements in areas like reporting, mobile app functionality, and customer support responsiveness. While some features are still developing, the overall sentiment is positive, with Syncro offering a strong value proposition for MSPs seeking an all-in-one solution. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
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Pulseway $19.00 $27.00 per month |
Syncro $129.00 $139.00 per user / month |
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View Detailed Pricing
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| Company Details | Located in: Dublin, Ireland Founded in: 2011 |
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| Contact Details |
+1 866 822 6566 |
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