NovoChat vs Revolver Comparison

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NovoChat

Live Chat Software

5 1 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revolver

Live Chat Software

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Overview

Description

NovoChat is an omnichannel messaging platform that enables companies to broadcast messages and promotions over WhatsApp and Messenger. It also allows them to provide multi-agent customer support over the aforementioned platforms, facilitating steady business growth. Moreover, with NovoChat, companies can send messages to the loyal client base in bulk, providing all the required updates about current proceedings within the organisation. Admins can start with the particular solution in three easy steps, they need to generate a workspace, upload CSV files of contacts and start generating personalised messages. It can also be used to have 1:1 conversations, generate sales opportunities and in customer segmentation tasks. The effective use cases of NovoChat goes as, FB messenger on website, LINE on website, chat button on website and Telegram on website. Lastly, users can depend on the knowledge base of NovoChat to learn how to broadcast messages on Whatsapp business, add chat buttons on their websites and WhatsApp business on websites. Read more

Revolver software is a platform used to solve customer problems. The software offers tools to reply chat in seconds with predefined answers with AI & machine learning algorithms. Talk to your customers with a live chat widget installed on your website in one copy-paste. Small, Medium companies make use of the software. Read more

Pricing Options

Free Trial Not Available
Starts at $19.00. Offers Free-forever plan.

Free Trial Available
Starts at $29.00.

SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

78%
Reviews

61%
Momentum

62%
Popularity

65%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

61%
Popularity

61%

Features

Total Features	4 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	5/5 1 user ratings	Not Available
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $19.00. Offers Free-forever plan.	Free Trial Available Starts at $29.00.
Pricing Plans Monthly Plans Annual Plans	Free Free Business $19.00 $19.00 per user / month	Starter $29.00 $29.00 per month Growth $59.00 $59.00 per month Business $99.00 $99.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	BusinessChat Let's Connect 5 9 ratings NovoChat Vs Let's Connect LimeChat 4.8 25 ratings Zendesk Chat 4.5 432 ratings NovoChat Vs Zendesk Chat Messenger Communication Platform	LiveChat 4.5 1,736 ratings Revolver Vs LiveChat LiveAgent 4.7 1,922 ratings Provide Support 4.6 111 ratings Revolver Vs Provide Support DeskMoz 5 16 ratings Revolver Vs DeskMoz WebsiteAlive 4.7 9 ratings Revolver Vs WebsiteAlive
	View All NovoChat Alternatives	View All Revolver Alternatives