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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaChat by 500apps logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chatango logo
Live Chat Software

4.7 3 user ratings

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Overview

Description NinjaChat by 500 apps is a live chat monitoring software that helps people to increase customer engagement. To transform customer support experience, NinjaChat by 500 apps provide faster resolution with advanced chat capabilities like transcripts, real-time dashboard, file sharing, custom themes, etc. This software allows users to engage customers with text, voice and video chats. Furthermore, one can monitor, manage and optimise the agent performance in real-time using this live chat software. NinjaChat by 500 apps allows users to choose their themes, name, profile picture and title in the chat widget, personalising the chat window to match their business and website design. Trusted by 30,000+ customers, this live chat software facilitates real-time interaction with everyone around the world. NinjaChat by 500 apps supports 12+ languages that help in smooth interaction among agents, customers, and partners, all around the world. The app analytics platform assists individuals to gain deeper insights into their website visitor data, so they can make informed decisions, grow revenue, and increase engagement. Read more Chatango offers a comprehensive solution for online conversations, enabling professionals to communicate in real time. With its reliable performance and its highly customizable features, Chatango is quickly becoming a go-to platform for professional conversations. For businesses looking to manage discussions with customers or within their own team, Chatango’s different form factors provide an ideal fit. Box format enables content to be advantageously placed on websites, while Tab or Ticker formats give a sleek presence wherever conversation needs to take place. The options are available also mean restricted administrative control can easily be implemented - allowing organizations to keep large groups readable via user rate limit messages. What makes Chatango a great tool is that it is always secure and reliable – perfect for handling any spike in traffic that may come from breaking news events. Because of its ease of use and flexibility, Chatango presents users with an efficient solution regardless of the project at hand. The impressive performance offered by this communication platform makes Chatango the ideal choice for professionals wishing for a fast and effective way to engage in real-time conversations across all devices and platforms. With unbeatable performance, complete customizability, built-in security features, and available in multiple format types Chatango provides the perfect solution for online dialogue. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    68%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    65%
  • Momentum
    63%
  • Popularity
    66%

Features

Total Features
7 Features
2 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Knowledge Database Lets you have an access to all your past chat history and documents
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online

    Reviews & Ratings

    User Rating
    5/5 1 user ratings
    4.7/5 3 user ratings
    Rating Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      66.7%
    • Very Good

      33.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $9.99. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Infinity $9.99 $14.99 per month

    BYOS Custom

    Chatango Free

     
    View Detailed Pricing
    View Detailed Pricing

    Vendor information

    Company Details Located in: New York, New York

    Not available

    Contact Details

    +1-877-904-4227

    https://ninjachat.com/

    Not available

    https://chatango.com/

    Social Media Handles

    Not available

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