13chats

About 13chats

13chats software is a platform used to increase sales on your website with live chat, behavior-based widgets, pop-ups, and chatbots. The software offer customer support to the users and track client’s chat history with managers. The free visual chatbot constructor to create automated replies to FAQ. It supports Mobile Android and iOS. Marketers, Small and Medium companies make use of the software.

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Pricing

Free Trial Not Available
Starts at $13.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

65%
Momentum

62%
Popularity

72%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

13chats Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

13chats Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Basic Free

Features

5 operators
10 000 website visitors
5 website messages (behavior-based scenarios)
10 000 chatbot messages
10 live users
1 month of chat history

Standard $13.00 $13.00 per month

Features

13 operators
50 000 website visitors
10 website messages (behavior-based scenarios)
20 000 chatbot messages
25 live users
3 months of chat history

Pro $33.00 $33.00 per month

Features

20 operators
200 000 website visitors
25 website messages (behavior-based scenarios)
50 000 chatbot messages
50 live users
6 months of chat history

Premium $93.00 $93.00 per month

Features

20 operators
500 000 website visitors
unlimited number of website messages
unlimited chatbot messages
unlimited number of live users
9 months of chat history

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Disclaimer: The pricing details were last updated on 25/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about 13chats Pricing