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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. Organisations can deliver cloud-based omnichannel support to their customers through smart interaction routing and web-based communication metrics in a seamless manner. Moreover, integration with existing CRM and social media, adds extra advantages in this aspect. The platform also provides a host of analytics and intelligent communication tools helping users drive their business sales. Besides leveraging a complete suite of telecom capabilities, business owners also get to receive adequate support in their sales mobility, SMS campaign management, call analytics and reports. An easy configuration feature adds to the flexibility of the platform in real-time. Also, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software appears with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, it is a comprehensive solution that users can use to manage their omnichannel customer engagement. Read more | Mixcode is the ultimate customer service SDK that is sure to delight their customers and fuel their sales. Mixcode offers a comprehensive suite of features to help they engage with their customers, showcase their unique identity, and stand out from the competition. This easy-to-use video, live chat and help center widget integrates seamlessly onto their website, creating a user-friendly experience for both them and their customers. Streamline the process of providing access to product and service details with our help center option. Gone are the days of customers endlessly scrolling through their websites trying to find the information they need. With Mixcode, they can create a central hub for all their customer support needs, making it easier than ever for their customers to find what they're looking for. But Mixcode is more than just a customer support tool it's a way to personalize their interactions with customers and showcase their products or services. Use our features to greet customers by name, highlight specific products, and even guide them towards checkout. With Mixcode, they can truly connect with their customers and make them feel valued. Read more |
| Pricing Options |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
10 Features
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3 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| API Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Free Lite $15.00 $19.00 per user / month Pro $25.00 $29.00 per user / month Business $35.00 $39.00 per user / month |
Mixcode $15.00 $19.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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Not Available |
| Videos |
+ 5 More
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Not Available |
| Company Details | Located in: Hong Kong, China |
Not available |
| Contact Details |
+852 3472 0992 |
Not available |
| Social Media Handles |
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