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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HappyFox Chat logo
Live Chat Software

4.6 121 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description HappyFoxChat helps triggering up customer conversation with multiple attractive features. Real-time chatting with website visitors helps one tackle customer complaints more directly and tactfully. It offers live chat integration for helping you to automatically synchronizing and collecting customer data from multiple business apps within your chat interface. You can install it on multiple devices and system, like Android, Mac, Window etc. HappyFoxChat contains a myriad of live chat features like geo targeting, knowledge database, agent scheduling, offline form, persistent chat, shortcut-messages, routing, white label branding, proactive invitations, visitor targeting etc. Read more Chative is a live chat platform that enables businesses to successfully interact across channels by allowing thousands of conversations to be streamed directly to one inbox, as well as serve consumers around the clock using automation. With a seamless livechat to chatbot solution, you'll have more options to reach and connect with clients online. Increase conversion and client retention with all-in-one, real-time, proactive service. Customise your live chat to stay consistent with your brand. If you like, you can modify the theme, the language, the graphics, the behaviours, and the display choices. From a single inbox, manage and respond to conversations wherever they occur. For a spectacular communications experience, make your live chat full screen. To suit your business style and assist your customers see things properly, you can use a range of screen characteristics. Chatbots powered by artificial intelligence enable you engage with your guests and answer all of their repetitive queries immediately, even while you're not at your desk. Deliver behavioural insights to your sales and marketing teams with deep research and comprehensive reports. With all of the information about their spending, business types, and more, you can better approach customers. No more debating who is responsible for what. With precise data, you can track performance and observe how your team is doing. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.00.
  • Free Trial Available
  • Starts at $8.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    78%
  • Momentum
    62%
  • Popularity
    81%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    75%
SaaSworthy Awards # 20 Highly Rated
Not Available

Features

Total Features
7 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 121 user ratings
    Not Available
    Rating Distribution
    • Excellent

      66.9%
    • Very Good

      28.9%
    • Average

      1.7%
    • Poor

      0.8%
    • Terrible

      1.7%
    Not Available
    User Sentiments

      Ease of Use, Extensive Integrations, Real-time visitor interaction, Canned Responses

      Limited Customization, Mobile App Issues, Reporting limitations, Lack of advanced notification options

      Not Available
    Review Summary

    Overall, customer reviews indicate high satisfaction with HappyFox Chat's ease of use, functionality, and effectiveness in improving customer support. Many users praise its user-friendly interface, customizable features, and real-time analytics for efficient team collaboration and tracking performance. Additionally, reviewers appreciate the prompt and helpful customer support provided by the HappyFox team.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $29.00.
    • Free Trial Available
    • Starts at $8.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $29.00 $29.00 per month

    Growth $49.00 $49.00 per month

    Scale $149.00 $149.00 per user / month

    Scale Plus $299.00 $299.00 per month

    FREE Free

    PRO $8.00 $8.00 per month

    ENTERPRISE Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Irvine, California

    Not available

    Contact Details

    +1 949-535-2220

    https://happyfoxchat.com/

    Not available

    https://chative.io/

    Social Media Handles

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