ConnectWise ScreenConnect vs remonade Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ConnectWise ScreenConnect

Remote Access Software

4.5 9,026 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

remonade

Remote Access Software

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Overview

Description	ScreenConnect Remote Support and Access Software empowers IT teams to resolve issues swiftly and securely, no matter where their users are. Its robust features turn technical challenges into opportunities for productivity. With instant access to any device and tools to run remotely without installation, IT professionals can tackle problems in record time. The shared toolbox allows team members to upload and execute tools as administrators, enhancing efficiency and collaboration during sessions. Technicians can work behind the scenes, saving users time while seamlessly transferring files and managing systems. Customizable extensions streamline workflows, save costs, and even enable businesses to publish innovations on the ConnectWise Marketplace™. Advanced privileged access management (PAM) ensures data security, granting one-time administrator access without sharing passwords. Detailed logs of access requests ensure compliance with regulatory standards and cyber insurance policies, keeping the business protected. Whether it’s fixing IT issues or ensuring secure file transfers, ScreenConnect simplifies complex tasks into efficient solutions. Read more	remonade software is a platform used to engage teams with tasks for better workflows. Collaborate with your team and assign tasks via calendar software. Track time period, task, and completion rate, to review your performance. Generate reports with notes to measure business workflows. Remote Teams, Small and Medium companies make use of the software. Read more
Pricing Options	Free Trial Available Starts at $28.0.	Free Trial Not Available Starts at $9.00. Offers Free-forever plan.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 69% Momentum 72% Popularity 70%	77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 76% Reviews 60% Momentum 62% Popularity 67%
SaaSworthy Awards	# 2 Fastest Growing # 2 Most Popular	Not Available

Features

Total Features	8 Features	3 Features
Common Features for All	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 5 More - Show Less	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 9,026 user ratings	Not Available
Rating Distribution	Excellent 55.8% Very Good 37.9% Average 3.9% Poor 0.5% Terrible 1.9%	Not Available
User Sentiments	Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates	Not Available
Review Summary	Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $28.0.	Free Trial Not Available Starts at $9.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	One $28.00 $36.00 per month Standard $43.00 $56.00 per month Premium $53.00 $66.00 per month ScreenConnect™ Remote Access $31.00 $39.00 per month	Free Free Pro $9.00 $9.00 per user / month
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Alternatives

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	View All ConnectWise ScreenConnect Alternatives	View All remonade Alternatives