ScreenConnect (formerly ConnectWise Control) vs CACHATTO Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ScreenConnect (formerly ConnectWise Control)

Remote Access Software

4.5 9,026 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CACHATTO

Remote Access Software

5 2 user ratings

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Overview

Description	ScreenConnect (formerly ConnectWise Control) is the ultimate remote support and access solution for IT teams, enabling fast, secure, and stress-free problem-solving. With instant access to any device, technicians can troubleshoot issues remotely, eliminating the need for on-site installation and saving time while boosting productivity. The shared toolbox streamlines teamwork by letting users upload and run tools as administrators during sessions, enhancing efficiency and collaboration. Advanced features like privileged access management (PAM) ensure data stays secure, granting admin access without sharing sensitive passwords. Detailed access logs provide peace of mind, keeping businesses compliant with regulatory standards and cyber insurance requirements. Customizable extensions simplify workflows, reduce costs, and even allow businesses to share innovations on the ConnectWise Marketplace. Whether it’s resolving IT issues, transferring files securely, or managing systems behind the scenes, ScreenConnect turns complex tasks into seamless solutions. It’s a reliable partner for IT professionals, empowering them to focus on what matters, keeping users and systems running smoothly. Read more	CACHATTO provides a unified, provisional, virtualized and secure access to end-users by delivering the right applications and data to the right user, across devices, at any time and location. A comprehensive system that covers both on-premises and multi-cloud based applications. Read more
Pricing Options	Free Trial Available Starts at $30.0.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 71% Momentum 67% Popularity 71%	74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 69% Reviews 66% Momentum 60% Popularity 70%
SaaSworthy Awards	# 2 Fastest Growing # 2 Most Popular	Not Available

Features

Total Features	9 Features	2 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings + 4 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings
Unique Features	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 9,026 user ratings	5/5 2 user ratings
Rating Distribution	Excellent 55.8% Very Good 37.9% Average 3.9% Poor 0.5% Terrible 1.9%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
User Sentiments	Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates	Not Available
Review Summary	Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $30.0.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	ScreenConnect Remote Access $33.00 $41.00 per month One $30.00 $30.00 per month Standard $45.00 $59.00 per month Premium $55.00 $69.00 per month	CACHATTO Custom
	View Detailed Pricing	View Detailed Pricing

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