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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ScreenConnect (formerly ConnectWise Control) logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

4 2,277 user ratings

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Overview

Description ScreenConnect (formerly ConnectWise Control) is the ultimate remote support and access solution for IT teams, enabling fast, secure, and stress-free problem-solving. With instant access to any device, technicians can troubleshoot issues remotely, eliminating the need for on-site installation and saving time while boosting productivity. The shared toolbox streamlines teamwork by letting users upload and run tools as administrators during sessions, enhancing efficiency and collaboration. Advanced features like privileged access management (PAM) ensure data stays secure, granting admin access without sharing sensitive passwords. Detailed access logs provide peace of mind, keeping businesses compliant with regulatory standards and cyber insurance requirements. Customizable extensions simplify workflows, reduce costs, and even allow businesses to share innovations on the ConnectWise Marketplace. Whether it’s resolving IT issues, transferring files securely, or managing systems behind the scenes, ScreenConnect turns complex tasks into seamless solutions. It’s a reliable partner for IT professionals, empowering them to focus on what matters, keeping users and systems running smoothly. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more
Pricing Options
  • Free Trial Available
  • Starts at $30.0.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    71%
  • Momentum
    68%
  • Popularity
    71%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    90%
SaaSworthy Awards # 2 Fastest Growing # 2 Most Popular
Not Available

Features

Total Features
9 Features
9 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
  • Unique Features
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 9,026 user ratings
    4/5 2,277 user ratings
    Rating Distribution
    • Excellent

      55.8%
    • Very Good

      37.9%
    • Average

      3.9%
    • Poor

      0.5%
    • Terrible

      1.9%
    • Excellent

      56.5%
    • Very Good

      18.9%
    • Average

      5.4%
    • Poor

      2.4%
    • Terrible

      16.9%
    User Sentiments

      Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility

      Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates

      Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

      Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Review Summary

    Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution.

    Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $30.0.
    • Free Trial Available
    • Starts at $22.9. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    ScreenConnect Remote Access $33.00 $41.00 per month

    One $30.00 $30.00 per month

    Standard $45.00 $59.00 per month

    Premium $55.00 $69.00 per month

    Free Free

    Solo $22.90 $22.90 per month

    Standard $35.90 $35.90 per month

    Advanced $79.90 $79.90 per month

    Ultimate Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Advanced Machine Management
    + 4 More
    AnyDesk screenshot
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Tampa, Florida Located in: Stuttgart, Germany Founded in: 2014
    Contact Details

    +1 800-671-6898

    https://www.screenconnect.com/

    +49 711 184270 00

    https://anydesk.com/

    Social Media Handles

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