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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
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| Description | Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. Read more | Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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7 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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| User Sentiments |
Easy to Use Interface, Seamless Slack Integration, Simple Setup Process, Customizable Chat Widget Limited Customization Options, Lack of Advanced Features, Occasional Delays in Notification, Limited Reporting Functionality |
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| Review Summary |
Users appreciate Chatlio's user-friendly interface, ease of setup, and wide range of features. They commend its live chat and chatbot capabilities, which enable proactive customer engagement and efficient resolution of customer queries. Additionally, users praise Chatlio's robust reporting and analytics, which provide valuable insights into customer interactions and help identify areas for improvement. However, some users have reported occasional technical glitches and limitations in customization options. Overall, Chatlio is a well-received customer service software that offers a comprehensive suite of features to enhance customer engagement and satisfaction. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $29.00 $29.00 per month Basic $49.00 $49.00 per month Pro $99.00 $99.00 per month Business $199.00 $199.00 per month Enterprise Custom |
Sales.AI Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 7 More
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| Videos | Not Available |
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| Company Details | Located in: Seattle, Washington |
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| Contact Details |
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