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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. Read more | Feederloop, a web technology company, offers solutions that enable businesses to improve their customer service and sales performance. Their suite of tools includes live video calls, co-browsing, and session replays that can be integrated into a company's website. By adding these features, companies can create engaging and interactive experiences for their customers, allowing them to better understand their needs and provide customized solutions. The live video call feature allows customers to interact with company representatives in real-time, while co-browsing enables agents to navigate the customer's website with them. Session replays provide insights into customer behavior and allow companies to identify areas where they can improve their service. These features ultimately help businesses to increase customer satisfaction and drive sales, by enhancing the overall customer experience. Read more |
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| SW Score & Breakdown |
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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4 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Offline Form
Persistent Chat
Shortcut Messages
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Offline Form
Persistent Chat
Shortcut Messages
Video Chat
Visitor Targeting
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| Platforms Supported |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Easy to Use Interface, Seamless Slack Integration, Simple Setup Process, Customizable Chat Widget Limited Customization Options, Lack of Advanced Features, Occasional Delays in Notification, Limited Reporting Functionality |
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| Review Summary |
Users appreciate Chatlio's user-friendly interface, ease of setup, and wide range of features. They commend its live chat and chatbot capabilities, which enable proactive customer engagement and efficient resolution of customer queries. Additionally, users praise Chatlio's robust reporting and analytics, which provide valuable insights into customer interactions and help identify areas for improvement. However, some users have reported occasional technical glitches and limitations in customization options. Overall, Chatlio is a well-received customer service software that offers a comprehensive suite of features to enhance customer engagement and satisfaction. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $29.00 $29.00 per month Basic $49.00 $49.00 per month Pro $99.00 $99.00 per month Business $199.00 $199.00 per month Enterprise Custom |
Starter $15.00 $20.00 per month Business $48.00 $60.00 per month Pro $120.00 $150.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 7 More
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+ 1 More
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| Videos | Not Available |
+ 1 More
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| Company Details | Located in: Seattle, Washington | Founded in: 2021 |
| Contact Details |
Not available |
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