Gorelo |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more | Pulseway is an RMM software, built to help MSPs and IT teams reduce down-time and set new standards for efficiency through automation. The full-featured mobile app allows IT Technicians to learn about issues and remediate them, even when they are out servicing other customers. Introduce efficiencies immediately by automating your workload so you can move from reactive to proactive working. This frees up time to deliver higher-value services to your customers, smash your SLAs and take on new customers without impacting existing ones. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Affordable Pricing, Ease of Use, Comprehensive Feature Set, Extensive Integrations Slow Remote Connection Initialization, Limited Mobile App Functionality, Inconsistent User Interface, Weak Reporting |
Ease of Use, Reliable Remote Access, Comprehensive Monitoring Capabilities, Excellent Mobile Application Limited Third-Party Integrations, Occasional Connectivity Issues, Limited Cross-Platform Support, Slow Customer Support Response |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality. |
Pulseway is a remote monitoring and management (RMM) tool praised for its user-friendliness and ease of use, particularly for small to medium businesses (SMBs). Users appreciate its intuitive interface, powerful mobile app, and ability to automate tasks and push updates. A frequent highlight is Pulseway's cost-effectiveness compared to competitors. However, some users note limitations in cross-platform support, particularly for Mac and Linux systems. Additionally, concerns about slow support response times and occasionally pushy sales tactics have been raised. Overall, Pulseway is a solid choice for SMBs seeking a streamlined RMM solution with a focus on Windows systems, but potential users should be aware of these limitations. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom |
Pulseway $19.00 $27.00 per month |
NinjaOne Custom |
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| Company Details | Located in: Tel Aviv, Israel Founded in: 2014 | Located in: Dublin, Ireland Founded in: 2011 | Located in: Austin, TX |
| Contact Details |
Not available |
+1 866 822 6566 |
+1 888 542-8339 |
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