Gorelo |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
NinjaOne (NinjaRMM) |
| Description | Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more | Datto Remote Monitoring and Management (RMM) is a fully secure, cloud technology-based online platform that enables remote securing, managing, monitoring, and supporting of endpoints by MSPs in an attempt to lower the costs and elevate the efficiency of service delivery. It increases the efficiency of your service delivery by leveraging RMM automation and elevates your business’s growth by 100% cloud protection. Datto RMM effectively reduces your cost and increases your efficiency by centralized management of your client's endpoint. The powerful features of the software ensure scalability, affordability, and usability. It acts on risk reduction and management of crypt ransomware and provides valuable reports and insights to the clients. It regularly introduces new features and additions to enhance the client’s IT delivery service. Clients can remotely monitor and manage their complete customer base that leads to operational overhead cost reduction and tech team empowerment. The software offers an exponential increase in client security and a free demo before purchase. Read more | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
17 Features
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0 Features
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17 Features
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| Common Features for All |
Access Control
Alerts (Notifications)
Compliance Tracking
Device Discovery
IT Asset Management
Mobile Device Management (MDM)
Multi-tenant Architecture
Patch Management
Remote Management
Remote Monitoring
Remote Scripting
Reporting (Analytics)
Security Management
Self Service Portal
Single Sign-On (SSO)
Ticket Management
Workflow Automation
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Access Control
Alerts (Notifications)
Compliance Tracking
Device Discovery
IT Asset Management
Mobile Device Management (MDM)
Multi-tenant Architecture
Patch Management
Remote Management
Remote Monitoring
Remote Scripting
Reporting (Analytics)
Security Management
Self Service Portal
Single Sign-On (SSO)
Ticket Management
Workflow Automation
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Access Control
Alerts (Notifications)
Compliance Tracking
Device Discovery
IT Asset Management
Mobile Device Management (MDM)
Multi-tenant Architecture
Patch Management
Remote Management
Remote Monitoring
Remote Scripting
Reporting (Analytics)
Security Management
Self Service Portal
Single Sign-On (SSO)
Ticket Management
Workflow Automation
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| User Sentiments |
Affordable Pricing, Ease of Use, Comprehensive Feature Set, Extensive Integrations Slow Remote Connection Initialization, Limited Mobile App Functionality, Inconsistent User Interface, Weak Reporting |
Comprehensive Remote Management, Extensive Integrations, Easy to Use Interface, Powerful Automation Outdated Legacy UI, Occasional Software Glitches, Slow Web Remote Access, Limited Custom Monitoring |
Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs |
| Review Summary |
Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality. |
Dotto RMM is praised for its comprehensive toolset for managing endpoints, including remote access, scheduled jobs, and software installation. Users appreciate the easy integration with other Datto products and the ability to centralize device management. However, the new UI is a recurring point of contention, with users finding it clunky and lacking features compared to the legacy UI. Some users also experience intermittent connection issues and slower performance. Despite these drawbacks, Datto RMM is seen as a solid, comprehensive RMM solution that can enhance efficiency and provide a unified platform for various IT tasks. |
The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom |
Datto RMM Custom |
NinjaOne Custom |
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 6 More
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Not Available |
+ 3 More
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| Videos |
+ 2 More
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| Company Details | Located in: Tel Aviv, Israel Founded in: 2014 | Located in: Norwalk, Connecticut | Located in: Austin, TX |
| Contact Details |
Not available |
+1.833.832.4780 |
+1 888 542-8339 |
| Social Media Handles |
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Not available |
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