Sprout Social

About Sprout Social

Sprout Social is an all-in-one social media management platform that enables businesses to unlock the full potential of social media. The software not just helps in marketing strategy but also in various area of the business. It streamlines and scales social engagement to increase visibility, improve responsiveness and boost efficiency. Sprout Social also simplifies and strengthens social media publishing by scheduling content and posts it at the right time to gain more engagement. A notable feature of Sprout Social includes strategic decision-making, which uses social media analytics that saves time and speeds up the data collection process. It also analyses audience responses and generates strategies accordingly. Sprout Social helps the user to spend less time on manual tasks and more on connecting with their audiences. There are agents available on this platform that offer tailor-made solutions to scale business. The software is appropriate for enterprises, agencies, advocacy, small businesses and customer care agencies.

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Pricing

Free Trial Available
Starts at $199.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

90%
Momentum

71%
Popularity

90%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Sprout Social Awards

# 7 Highly Rated Software Social Media Management Software
Q3 2023

# 14 Most Popular Software Social Media Management Software
Q3 2023

# 7 Highly Rated Software Social Media Management Software
Q2 2022

# 15 Fastest Growing Social Media Management Software
Q2 2022

# 15 Most Popular Social Media Management Software
Q2 2022

# 4 Highly Rated Social Media Management Software
Q1 2021

# 17 Fastest Growing Social Media Management Software
Q1 2021

# 17 Most Popular Social Media Management Software
Q1 2021

# 3 Most Worthy Social Media Management Software
Q3 2019

# 1 Fastest Growing Social Media Management Software
Q3 2019

# 3 Most Popular Social Media Management Software
Q3 2019

# 3 Most Searched Social Media Management Software
Q3 2019

Sprout Social Features

Show Feature Explanation

Social Media Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Posts Scheduling

Schedules your posts beforehand to post contents timely even in your absence

Multi-User Collaboration

Allows multiple users to work on one project to ensure effective team work

Multi-Account Management

Facilitates the usage of multiple social media account for a wider reach

Customer Engagement

Enables the brand to maintain contact with their potential customers

Brand Tracking

Helps to know the position of your brand on the social media network

Auto Publishing

Publishes scheduled posts as and when they become relevant

Analytics (Social Media)

Helps you analyse performance based on reaction to posts

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Sprout Social Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Standard $199.00 $249.00 per user / month

Perfect for small teams managing a few profiles across social networks

Features

5 social profiles
All-in-one social inbox
Publish, schedule, draft, and queue posts
Social content calendar
Review management
Profiles, keywords and locations monitoring
Tasking and social CRM tools
Group, profile and post-level reporting
Paid promotion tools to boost Facebook posts
iOS and Android mobile apps

Recommended

Professional $299.00 $399.00 per user / month

Best for teams handling a lot of profiles with high engagement

Features

Includes features of Standard plan, plus
Unlimited social profiles
Competitive reports for Instagram, Facebook and Twitter
Message tagging
Custom workflows for multiple approvers and steps
Scheduling for optimal send times
Response rate and time analysis reports
Trend analysis for Twitter keywords and hashtags
Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
Helpdesk, CRM and Social Commerce integrations

Advanced $399.00 $499.00 per user / month

Built for the challenges of cross-functional teams and workflows

Features

Includes features of Professional plan, plus
Message Spike Alerts for increased message activity
Get alerted when message volume is higher than usual with email and push notifications.
Digital asset and content library
Chatbots with automation tools
Saved replies
Inbox rule builder for automated actions
Automated link tracking
Twitter surveys to define CSAT or NPS
External approvals

Enterprise Custom

Designed for organizations with large-scale social media operations

Features

Includes features of Advanced plan, plus
Tailored implementation and onboarding to get teams up and running quickly
Premier Success consulting services
24/5 prioritized customer support

Premium Add-ons

Social Listening to uncover emerging trends, brand influencers, and competitive intel
Premium Analytics to measure success across all social channels
Employee Advocacy solutions to amplify your brand’s organic reach

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Disclaimer: The pricing details were last updated on 07/11/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Sprout Social Pricing

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Sprout Social Reviews

User Rating

4.3/5 (Based on 3,820 Ratings)

Rating Distribution

Excellent
50.3%
Very Good
35.2%
Average
9.8%
Poor
2.7%
Terrible
2%

User Sentiments

Robust Reporting, Ease of Scheduling, User Friendly Interface, Extensive Integrations

Inconsistent Instagram Integration, Limited LinkedIn Functionality, Occasional Post Failures, High Cost Per Additional User

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Review Summary

Reviews of Sprout Social highlight its user-friendly interface, robust scheduling tools, and comprehensive analytics as key strengths. Users appreciate the platform's intuitive design, which makes it easy to navigate and manage social media accounts. The scheduling features are praised for their flexibility and the ability to plan and publish content in advance. Additionally, the detailed analytics and reporting capabilities provide valuable insights into social media performance. However, some users mention occasional glitches and limitations in customization as areas for improvement. Overall, Sprout Social receives positive feedback for its user-friendly interface, scheduling tools, and analytics, making it a popular choice for businesses seeking a comprehensive social media management solution.

Pros

Userfriendly interface and intuitive design, making it easy to navigate and manage social media accounts.
Robust social media scheduling and publishing tools, enabling efficient and effective content planning and execution.

Cons

Limited analytics and reporting capabilities, making it challenging to measure and track the effectiveness of social media campaigns.
Occasional technical glitches and bugs, requiring frequent updates and maintenance.

AI-Generated from the text of User Reviews

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