ServiceTrade

About ServiceTrade

Service Trade is a data collection platform that improves the efficiency of your business tech by providing improved routes and real-time updates on client and work order information. It enables you to organize and prioritize your tasks with ease. With Service Trade, you can see repair possibilities, overdue work, quotation status, and job status in one spot. You can deal in long-term service contracts to limit emergency calls and minimize breakdowns. You can stay on top of preventive maintenance and inspections with a single view of all planned and overdue work along with putting an end to vexing billing conflicts. Your clients can readily view an exact history of work done with Service Trade’s online records with images. You can reduce customer interruptions, and quickly record and share information to remain on top of maintenance inspections. You can stop selling low-cost products and start giving better value in the form of seamless, outstanding customer service, proactive maintenance, and unbroken service. Additionally, you can create effective routes by seeing all of your tasks on a map with Service Trade.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

93%
Momentum

63%
Popularity

80%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

ServiceTrade Awards

# 9 Fastest Growing Field Service Management Software
Q4 2019

# 8 Most Popular Software Field Service Management Software
Q4 2019

ServiceTrade Features

Show Feature Explanation

Show Missing Features

Field Service Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Reporting

Sends instant status reports about the task with customer feedback

Route Optimization

Determines the cost efficient route to perform the order

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Job Scheduling

Helps in allocating jobs to the right person at the right time

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Document Management

Ability to store and manage various information and documents in electronic format.

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature

A facility to capture digital signature in a secure format

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

ServiceTrade Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Select Custom

Improve Service Operations

Features

Starts at 5 Techs
Unlimited Office Users
QuickBooks Integration
Live Support 9 AM – 7 PM ET
Certification Program

Premium Custom

Grow Service Business

Features

Best for 10-20 Techs
Unlimited Office Users
Includes Features of Select Plan, Plus
Service Portal
Asset Maintenance Tasking
Project Management
Salesperson Assignments
Subcontract Work
Multiple Terms & Conditions
Support for Contract Price Lists
Support for Custom Integrations

Enterprise Custom

Build a Premium Brand

Features

Best for 20+ Techs
Unlimited Office Users
Includes Features of Premium Plan, Plus
Recurring Contract Invoices
Business Analytics Reporting
Smart AI Capabilities
Tech Time Tracking & Capacity Planning
Multiple Brands
Geographical Regions

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/02/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ServiceTrade Pricing

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ServiceTrade Reviews

User Rating

4.6/5 (Based on 194 Ratings)

Rating Distribution

Excellent
73.2%
Very Good
22.2%
Average
2.1%
Poor
1%
Terrible
1.5%

User Sentiments

Improved Customer Service, Efficient Scheduling and Dispatching, Comprehensive Reporting Features, User-Friendly Interface

Mobile App Functionality Issues, Occasional Software Glitches/Bugs, Limited Offline Functionality, Rescheduling Complexities

Do You Use ServiceTrade?

Write a Review

Review Summary

ServiceTrade receives generally positive reviews from users. It is praised for its user-friendly interface, customizable features, robust reporting capabilities, and efficient work order management. Many users find it useful for streamlining their operations and improving productivity. However, some users have reported occasional glitches and a need for better customer support. Overall, ServiceTrade is considered a reliable and effective solution for businesses seeking to enhance their service operations.

Pros

Customizable and scalable to fit specific business needs.
Easy implementation and userfriendly interface for seamless adoption.

Cons

Steep learning curve for nontechnical users, requiring training or support.
Limited integration options with other software, potentially restricting data sharing and automation.

ServiceTrade Reviews

AI-Generated from the text of User Reviews

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ServiceTrade FAQs

What is ServiceTrade used for?

ServiceTrade is Field Service Management Software. ServiceTrade offers the following functionalities:

Reporting
Route Optimization
Real-time Job Tracking
Job Scheduling
Attendance Management
Inventory Management
Document Management

Learn more about ServiceTrade features.

What are the top alternatives for ServiceTrade?

Here`s a list of the best alternatives for ServiceTrade:

Does ServiceTrade provide API?

Yes, ServiceTrade provides API.

ServiceTrade Contact

Vendor Details

Durham, North Carolina

Contact Details

919-246-9900

https://www.servicetrade.com/

Social Media Handles

Linkedin 10K

Twitter 625

Facebook 457

Youtube 174

Google Play

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ServiceTrade

About ServiceTrade

Screenshots & Videos

ServiceTrade Awards

ServiceTrade Features

Field Service Management Features

ServiceTrade Alternatives

ServiceTrade Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use ServiceTrade?

Review Summary

Pros

Cons

Videos on ServiceTrade

ServiceTrade FAQs

ServiceTrade Contact

Articles on ServiceTrade

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ServiceTrade Integrations

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We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

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