ProProfs Knowledge Base

About ProProfs Knowledge Base

ProProfs Knowledge Base Software brings different teams together to create and share knowledge on a central platform. Set your objective and identify your target audience. Start creating a visually-appealing and information-rich online knowledge platform for your business. Create a secure online resource center where employees can easily find and share information. Delight customers and reduce tickets by helping them find answers in a highly-searchable knowledge base.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $0.30. Offers Free-forever plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

ProProfs Knowledge Base Features

Show Feature Explanation

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Single Sign On

Access multiple applications using a single credential

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Full Text Search

Allows and helps in searching for a single or a collection of computer-stored documents in a full-text database.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

ProProfs Knowledge Base Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

FREE Free

Features

Pages: 20
Public Views: Unlimited
Knowledgebases, Manuals & Docs: 1
Professional Templates
Authors: 1
ProProfs Training Maker: 10 Learners
ProProfs Live Chat: 1 Operator
ProProfs Help Desk: 1 Agent

ESSENTIALS $0.30 $0.40 per month

Features

Pages: 200
Public Views: Unlimited
Staff Users: 50 Users
Knowledgebases, Manuals & Docs: 1
Branding & Custom Domain
Revision History & Version Control
Professional Templates
Authors: 1
Private Sites: 1
Reports & Analytics: Basic
Help Widget: Basic
ProProfs Collaborate
ProProfs Training Maker: 10 Learners
ProProfs Live Chat: 1 Operator
ProProfs Help Desk: 1 Agent
Integrations: Basic
Customer Support: Premium Support

PREMIUM $0.50 $0.70 per month

Features

Pages: 200
Public Views: Unlimited
Staff Users: 50 Users
Knowledgebases, Manuals & Docs: Unlimited
Branding & Custom Domain
Revision History & Version Control
Professional Templates
Authors: Unlimited
Private Sites: Unlimited
Reports & Analytics: Advanced
Roles & Collaboration
Groups & Teams: Unlimited
Multi-Lingual Support
Tooltips, Lightboxes & Pop-ups
Conditional Content
Import Sites
Single Sourcing
Help Widget: Advanced
ProProfs Collaborate
ProProfs Training Maker: 10 Learners
ProProfs Live Chat: 1 Operator
ProProfs Help Desk: 1 Agent
Single-Sign-On, SAML
Workflow Approvals
White Label
Custom License, Enterprise Security & Ownership
Vault
Integrations: Advanced
Customer Support: Onboarding & Success Manager

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ProProfs Knowledge Base Pricing